8-2
TROUBLESHOOTING GUIDE
Models 345, 346, 349, 355
Troubleshooting Guide
8
9. Excessive mix leakage
from door spout.
a. Inadequate lubrication of draw
valve O-rings.
a. Lubricate properly.
b. Wrong type of lubricant on draw
valve O-rings.
b. Use food grade lubricant (example:
Taylor Lube HP).
c. Worn or missing draw valve
O-rings.
c. Replace or install O-rings on draw
valve.
10.Unable to adjust brix.
a. Syrup lines need to be cleaned and
sanitized.
a. Clean and sanitize syrup lines.
- - -
b. Blocked flow control.
b. Contact a service technician.
- - -
11.Lack of syrup being
supplied to machine.
a. Loss of CO
2
to propel syrup.
a. Contact a service technician.
- - -
b. Clogged or kinked syrup lines.
b. Sanitize syrup lines regularly. If
kinked, repair or replace.
- - -
12.Product does not enter
mix hopper.
a. Machine is not in the Auto or Prime
mode.
a. Place the machine in the Auto or
Prime mode.
b. The mix level float switch is
inoperative.
b. Contact a service technician.
- - -
13.Carbonated water or
sulfuric aroma is evident
in the faucet or sewage
system.
a. Faulty check valve in carbonation
system.
a. Contact a service technician to
replace the check valve.
- - -
Problem
Probable Cause
Remedy
Page
Ref.