TATA Motors Nexon EV 2003, Руководство пользователя, Страница: 262 / 308

24 X 7 ROAD ASSISTANCE
Dear Customer,
It is our responsibility and our endeavor to
ensure that you have our complete service
backup if ever, wherever and whenever
you need the same. When you have a
road network that spans wide area, the
probability of a breakdown happening
within hailing distance of a TATA MOTORS
Authorized Workshop is very low.
It is precisely for this reason, we have tied
up with TVS AA, who will provide break-
down assistance including towing to the
nearest TATA MOTORS Authorized Work-
shop through their Authorized Service
Providers (ASP).
The 24X7 On Road Assistance Program
shall be automatically available to your ve-
hicle for the duration of Warranty period.
The program shall also be available, if you
avail the same post warranty.
Response Time ** for the On Road As-
sistance Program
** (The response time will depend on the
location, terrain, traffic density and the
time of the day.)
Standard Procedure When Calling
For On Road Assistance In Case Of A
Breakdown
Dial the toll free help line number – •
1800 209 8282
B-Call can be triggered by pressing B- •
Call switch provided in the vehicle.
E-Call can be triggered by pressing E-
•
Call switch provided in the vehicle.
E-Call will be automatically triggered if
•
air bag is deployed in the event of ac-
cident.
Identify your vehicle with the Vehicle
•
chassis number that is available in the
Owner’s Manual.
Explain your exact location with land-
•
marks and tell us about the problem
you face with the vehicle.
Park your vehicle on the edge of the
•
road, open the bonnet and put on the
hazard warning signal.
Place the advance warning triangle
•
supplied with the vehicle approx. 3 m
from the vehicle in the direction of on-
coming traffic.
Coverage Under 24 X 7 On Road As-
sistance Program
I. The 24x7 On Road Assistance Pro-
gram Service covers the following services
on your vehicle during warranty period.
• Wheel change through spare wheel.
•
Charging cost will be chargeable at
actual cost .
• Re-opening the vehicle in cases of key
lock out.
Within City Limits 60 minutes
On State or Na-
tional Highways
90 minutes
Ghat Roads and
other places
120 m/-
States of North-
East, J&K and Hi-
machal
Same Day (Within
24 Hrs)
EMERGENCY AND BREAKDOWN
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