TallyGenicom 6300 Series, Руководство по обслуживанию, Страница: 45 / 175

Chapter 3. Faults and Troubleshooting
39
Platen Motion Fault
This fault occurs when the platen is unable to reach its
requested destination. The platen must either be attempting to
open (currently in any position) or close with the current
platen position in the Open Gap Zone (191-255). This fault
may be overridden in tech access mode.
Platen Sensor Fault
During the calibration process, if the calibration table is found
to be invalid (see Platen Calibration Required), this fault is
reported. This fault is also reported if the platen control code
stops receiving replies to requests for the current platen sensor
value.
Print Fault
Faulty communication between the main and control
processor has occurred causing a dot row to misprint. The
printer automatically recovers from this condition. Under
normal circumstances there is no corrective action other than
to depress the Clear key to remove the fault message from the
display. If, however, this problem persists, replace the
Controller Board.
Print Gap Fault
This fault occurs only in auto gap mode when the platen is
unable to reach the requested destination. The platen must be
attempting to close and the current platen position must be in
the Printable Gap Zone (0-190). A typical scenario where this
fault will occur is the closing of the platen on a form which
has become crumpled below the paper tractors. Under no
circumstances will this fault be reported during an auto gap
detection process, because the stalling of the platen motor is a
necessary part of forms thickness detection.
Print Gap Adjusted To ###
This user fault is handled as a warning to the user. This fault
occurs only in manual mode when the user has loaded forms
that are too thick for the current print gap setting. To avoid
locking the platen, we auto adjust the print gap and inform the
user of the new setting. The message is only displayed for 2
seconds.
Replace Rbn
Caused when Ribbon Monitor has reached its set level.
Check/Replace the ribbon then reset the Ribbon Monitor.
Ribbon Fault
The Ribbon Fault Detector is not reading any movement in
the printer ink-ribbon. Depress the Clear key and try to print
again. If the fault returns, try to turn the Ribbon Knob. If the
Ribbon Knob will not turn, check to see if the ribbon is caught
on the hammer bank or one of the other mechanisms through
which the ribbon moves. If the Ribbon Knob does not turn
and the ribbon is not caught somewhere, install a new ribbon
cartridge. If the Ribbon Knob turns and the fault does not
clear, replace the ribbon motor.
SetupAddress
The printer address has not been set up or a configuration with
address set to UNDEFIN has been loaded. Set up the printer
address using the multilevel menus on the printer. See the
Config Menu in Chapter 3 of the Operator Manual.