Station Telephony Features
132
T207M / T208M User Guide
Hold
Hold
A calling party can be placed on hold while another call is made. The held party can hear one of the following: music, reorder
tone, busy tone or no sound at all as defined system-wide.
Call Hold is accessible via
[Hold]
or
HOLD
.
During a call, press
[Hold]
or
HOLD
to place the second party on hold.
The
[Hold]
soft key is shown with a bullet next to it, indicating that a call has been placed on hold at your station. A
*HOLD*
message appears on the top line to remind you that a call is held at your station. The
HOLD
LED is lit and
LOOP
flashes.
Retrieving the call from Hold:
Press the flashing
LOOP
key to connect or:
1. Press
[Hold]
or
HOLD
.
2. Choose
[Conn]
. If more than one party has been placed on hold, scroll between names by using
[Next]
.
3. The held calls are returned in “first in/first out order”.
If you do not return to the call on hold within a predetermined amount of time, the call will automatically return to you.
If your telephone is defined (by the system administrator) as Hard
HOLD
, the message
CALL ON HOLD
appears after
placing a call on hold. When Hard Hold is activated on a call, your station will be considered busy for additional
incoming calls; however, outgoing calls can still be made.
Page 1
10:50
26 May 2007 Company xyz
user name
station number
→
PgQ
Xfer
[Hold]
Mute
Page 2
CALL HOLD Name
→
Next
Conn
