Station Telephony Features
114
T207M / T208M User Guide
FlexiCall
Receiving Calls at a Remote Destination
If your remote destination is located outside the enterprise (PSTN or public cellular network), you can answer all your phone
calls from your remote destination. Once you answer a call at your remote destination, your remote phone will be activated as
a part of the Coral system and you have the following options:
Function
Dial
Use to:
Place a new call
*1
Listen for a dial tone indicating that you can place a call to a new contact. Your original
conversing party will be disconnected.
Transfer call
*2
A dial tone prompts you to enter the required transfer number. Transfer can be screened or
unscreened. To return to the original conversing party (when transfer destination is busy or
does not answer) dial *2 again.
Switch to Broker/
Consultation/3-Way
Conference call
*2
A dial tone prompts you to enter the required third party number. Depending on your Class
of Service definitions, one of the following party functions will be activated
(see
Broker/
Consultation/3-Way Conference call on page 137)
:
Broker Call, Consultation, 3-Way, or
Combination of Broker/Consultation/3-Way Conference Call
Divert call to Coral
station
*3
A dial tone prompts you to enter a divert number. You will be disconnected and your
conversing party will be transferred to the divert number. Your number will not show on the
divert party’s display.
Access voice mail/IVR
*4
For instructions on accessing voice mail from an IRSS phone, see
page 115
.
Divert call to your
phone
*5
You will be disconnected and your conversing party will be transferred to your Coral
station. Your number will not show on your phone’s display. If your station does not answer
within the system-defined time-out period, the call will return to your remote phone.
Call Recording/
Help Requesting
*6
Used to Start/Stop Recording incoming calls (requires a system-wide defined Navigator application).
Or send Help request (requires a pre-selected system-wide defined keyset station), see
page 130
.