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V2.1.2
Here you configure the time and date of your business hours. If you receive a call where the time
matches then the inbound call will be directed to “office-hours” IVR menu. If the time does not
match then the inbound call will be directed to “closed time” IVR menu.
3.3.6 Office Closed Timing
Office closed timing is an extending of time based rules, you can manually activate office closed
timing by feature code. This feature allows much more flexible time conditions to be temporarily
applied for the offices which may have some unscheduled businesses and activities off the time
table of the time based rule/rules.
For example, the office opens in the morning but there’s an event in the afternoon and by then
nobody will be able to answer phone calls. You can direct the inbound calls to an extension’s
voicemail or the closed time IVR.
Enable Office Closed Timing
: By dialing the feature code on the phone, you can activate
office closed timing. (Default is *81)
Disable Office Closed Timing
: By dialing the feature code on the phone, you can deactivate
office closed timing. (Default is *081)
Destination
: The destination of the inbound calls while office closed timing is activated. It
needs to be pre-configured before you can use this feature.
Save
: Save the settings of office closed timing.
Cancel
: Cancel the settings.
Status
: Status of office closed timing, “
Enabled
” or “
Disabled
”.
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