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Talkback mode (Auto answer mode)
11
Talkback mode (Auto answer mode)
If the ergonomic phone of the person seeking help is switched to talkback
mode, the phone rings once after it is called and switches to listening
mode or hands-free mode without having to be operated by the person
seeking help. This functions is also knows as „Auto answer mode“.
The talkback mode can be set in one of three different types: „via number
of rings“, „via CLIP number“ and „via special call“. The types exclude
themselves mutually.
11.1 Talkback mode via number of rings
11.1.1 Schematic process
Nurse calls the resident.
Phone rings one time and seizes the line.
Nurse hears at her phone, that the line is
seized. She enters the talkback-PIN
(e.g. 1111).
Phone switches to listening-in mode.
Nurse navigates the conversation via numeric keys:
Listening in: nurse hears.
Hands-free: listening & speaking.
Announcement: nurse speaks.
Nurse finishes the call.
Ergonomic-phone hangs up
without audible busy tones.
