New Functions
8
Improvements to the
Voicemail functions
Voicemails sent as e-mail attachments now contain the number or
name of the caller in the filename. The subject line of the e-mail
also contains this information, along with the length of the
recorded voicemail. The e-mail contains links which offer further
options. For further information please refer to chapter 6.2,
Call Intrusion
The "SwyxMonitor" option pack enables, in addition to perma-
nent call recording (only for the administrator), intrusion into
another user's conversation. A supervisor (e.g. in a call center) can
listen in on an ongoing conversation ("Listening only" mode),
give directions to the speaking agent (e.g. advice on presenting
the case) or even actively join in the call (speaking modes). For
further information please refer to chapter 6.11,
Enhancement of the
Feature Codes
Since SwyxWare v6.10 it has been possible to call certain
functions directly by dialing a code (e.g. direct access to remote
inquiry and call intrusion). The possibilities have been expanded:
feature codes are now also available for intercom, for example.
For further information please refer to App. D:
SwyxWare Web
Administration
The SwyxWare Web Administration is a web-based application
for configuring SwyxWare. It also enables you to configure your
user profile, for example, and thus certain SwyxPhone functions.
This includes, for example, Call Forwarding, Speed Dials or the
Personal Phonebook. For further information, please refer to the
SwyxWare Administrator documentation.
Function
Explanation
Содержание SwyxPhone L420
Страница 42: ...How does SwyxPhone work 42 ...
Страница 48: ...Basic Functions 48 ...
Страница 98: ...SwyxPhone for Experts 98 ...
Страница 136: ...Interaction with SwyxIt 136 ...
Страница 144: ...Technical Details 144 ...
Страница 154: ...Technical Terms 154 ...
Страница 164: ...Index 164 ...