137
App. A:
Call Management: What do I do, if…?
SwyxPhone provides an optimal environment for professionally organizing incoming and
outgoing calls.
You are provided with functions such as “Conference”, “Call swap”, “Call transfer”,
“Forwarding”, “Call signaling”, and much more. Using the configurable function keys, you can
customize SwyxPhone to your telephoning behavior.
You will find an explanation of the terms used in Chapter 1,
The following chapter lists a variety of situations and your reaction options in each case. This
overview will help you to handle several calls at the same time.
Please remember that for some of the examples given the corresponding function keys must be
configured and you must have at least three lines available (default setting: two lines). For
further information please refer to chapter 7.6,
Configuration of Function Keys
What do I do, if…
Signaling
Tip
another call is received
while I am on the telephone
and I would like to pick up
the second call?
the LED of the correspond-
ing Line button blinks very
quickly.
• Press the corresponding
Line button. The line is put
on hold.
• Press the “Call Swap” but-
ton until you reach the Line
you want and confirm this
with “Pick Up”. The con-
nection which was active up
until now will automatically
be put on hold.
I would like to switch to a
call on hold?
The LED of the call on hold
blinks slowly.
• Press the corresponding
Line button.
• Press the “Call Swap” but-
ton until you reach the Line
button you want. The con-
nection which was active up
until now will automatically
be put on hold.
I would like to connect two
callers?
After the connection has
been completed, the LEDs
will be switched off.
• Press the “Call transfer”
function key. The callers
will automatically be con-
nected to each other and
your lines will be free again.
I would like to connect two
callers and I have several
calls on hold?
After the connection has
been completed, the corre-
sponding LEDs will be
switched off.
• Press the “Call transfer”
function key and select the
second caller in the menu.
Содержание SwyxPhone L420
Страница 42: ...How does SwyxPhone work 42 ...
Страница 48: ...Basic Functions 48 ...
Страница 98: ...SwyxPhone for Experts 98 ...
Страница 136: ...Interaction with SwyxIt 136 ...
Страница 144: ...Technical Details 144 ...
Страница 154: ...Technical Terms 154 ...
Страница 164: ...Index 164 ...