8
Sun Fire X4100 and Sun Fire X4200 Servers Product Notes • November 2006
Service Processor Issues
Service Processor Neither Logs Event Nor
Provides Visual Alert After Hard Disk Removed
(6306536)
If a hard disk is removed from a system, the service processor neither logs an event
nor provides a visual alert. This is expected behavior since the service processor
does not receive events from the LSI SAS controller when a hard-disk drive is hot-
plugged and visual alerts do not occur.
Service Processor and USB Interactions Interrupt
the OS (6277725)
There are several methods you can use to reset the service processor, for example:
■
Using the Reset SP tab in the ILOM web GUI
■
Using the
reset SP
command on the ILOM CLI
■
Using the IPMItool command
IPMI_MC_RESET_COLD
■
As a side effect of changing the remote mouse emulation mode
Any of these methods could interrupt the system or cause it to hang because of the
USB plug/unplug events that are initiated between the service processor and the
system.
Workaround
To ensure that the service processor is reset and a USB event does not hang the
system, configure the OS with minimal or no USB support.
Do not reboot the system while the service processor is resetting itself or the system
could hang. Instead, change the mouse mode to the desired state before booting.
Scheduling service processor resets to occur only when the system is off or in reset
will also prevent any service processor interaction with the system.
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