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PROCEDURE FOR SERVICE OR WARRANTY CLAIM
1. Contact the distributor from whom you
purchased the product or a professional gas
heating equipment service person to deter
mine the problem.
2. The Distributor or professional gas heating
equipment service person may replace or
repair the defective part or require that the
part be removed and shipped to the
manufacturer for repair or replacement.
3. All service charges and shipping costs are
the responsibility of the owner.
4. Note to distributors and professional gas
heating equipment service personnel: all
returned parts must be accompanied by a
completed Return Material Tag which is
provided to all distributor.
5. All service and warranty claims must have
the product model and serial number on
the Returned Material Tag.
Under no circumstances should anyone ex-
cept a professional gas heating equipment
service person attempt to remove, repair, or
replace
CUSTOMER’S RECORD
Keep for your records. Record the information concerning your New Sterling Gas-Fired Infra-Red
Heater. The Model Number and Serial Number will be found on the rating plate.
Date of Purchase_______________ Sterling Model No. _________________Serial No.___________
Distributors Name____________________________________________________________________
Address___________________________________________State____________Zip______________
Comments__________________________________________________________________________
__________________________________________________________________________________
Содержание SHR150
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