Spearhead TWIGA
120
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1.05. Temporary repairs and consequential loss - i.e. oil, downtime and associated parts
are specifically excluded from the warranty.
1.06. Warranty on hoses is limited to 12 months and does not include hoses which have
suffered external damage. Only complete hoses may be returned under warranty, any
which have been cut or repaired will be rejected.
1.07. Machines must be repaired immediately a problem arises. Continued use of the
machine after a problem has occurred can result in further component failures, for which
Spearhead Machinery Ltd cannot be held liable, and may have safety implications.
1.08. Except as provided herein, no employee, agent, dealer or other person is authorised
to give any warranties of any nature on behalf of Spearhead Machinery Ltd.
1.09. For machine warranty periods in excess of 12 months the following additional
exclusions shall apply:
1.09.1. Hoses, external seals, exposed pipes and hydraulic tank breathers.
1.09.2. Filters
1.09.3. Rubber mountings
1.09.4. External electric wiring.
1.09.5. Labour and mileage costs.
1.10. All service work, particularly filter changes, must be carried out in accordance with the
manufacturer’s service schedule. Failure to comply will invalidate the warranty. In the
event of a claim, proof of the service work being carried out may be required.
NB Warranty cover will be invalid if any non-genuine parts have been fitted or used.
Use of non-genuine parts may seriously affect the machine’s performance and
safety. Spearhead Machinery Ltd cannot be held responsible for any failures or
safety implications that arise due to the use of non-genuine parts.
2. REMEDIES AND PROCEDURES
2.01. The warranty is not effective unless the Selling Dealer registers the machine, via the
Spearhead Machinery web site and confirms the registration to the purchaser by
completing the confirmation form in the operator’s manual.
2.02. Any fault must be reported to an authorised Spearhead Machinery dealer as soon as
it occurs. Continued use of a machine, after a fault has occurred, can result in further
component failure for which Spearhead Machinery Ltd cannot be held liable.
2.03. Repairs should be undertaken within two days of the failure. Claims submitted for
repairs undertaken more than 2 weeks after a failure has occurred, or 2 days after the
parts were supplied will be rejected, unless the delay has been authorised by
Spearhead Machinery Ltd.
2.04. All claims must be submitted, by an authorised Spearhead Machinery Service Dealer,
within 30 days of the date of repair.
