TRAK Machine Tools
Southwestern Industries, Inc
TRAK Warranty Policy
Warranty
TRAK products are warranted to the original purchaser to be free from defects in workmanship
and materials for the following periods:
Product
Warranty Period
Materials
Factory Labor
New TRAK/ProtoTRAK 1 Year
1 Year
Any EXCHANGE Unit
90 Days
90 Days
The warranty period starts on the date of the invoice to the original purchaser from
Southwestern Industries, Inc. (SWI) or their authorized distributor.
If a product, subsystem or component proves to be defective in workmanship and fails within
the warranty period, it will be repaired or exchanged at our option for a properly functioning
unit in similar or better condition. Such repairs or exchanges will be made FOB Factory/Los
Angeles or the location of our nearest factory representative or authorized distributor.
Warranty Disclaimers
•
This warranty is expressly in lieu of any other warranties, express or implied, including
any implied warranty of merchantability or fitness for a particular purpose, and of any
other obligations or liability on the part of SWI (or any producing entity, if different).
•
Warranty repairs/exchanges do not cover incidental costs such as installation, labor,
freight, etc.
•
SWI is not responsible for consequential damages from use or misuse of any of its
products.
•
TRAK products are precision mechanical/electromechanical/electronic systems and
must be given the reasonable care that these types of products require. Evidence that
the product does not receive adequate Preventative Maintenance may invalidate the
warranty. Excessive chips built up around ballscrews and way surfaces is an example
of this evidence.
•
Accidental damage, beyond the control of SWI, is not covered by the warranty. Thus,
the warranty does not apply if a product has been abused, dropped, hit or
disassembled.
•
Improper installation by or at the direction of the customer in such a way that the
product consequently fails, is considered to be beyond the control of the manufacturer
and outside the scope of the warranty.
•
Warranty does not cover wear items that are consumed under normal use of the
product. These items include, but are not limited to: windows, bellows, wipers, filters,
drawbars and belts.
F10302 | Rev: 020620