19
GB
VGP-UPR1 (JP/
GB
/FR/ES/CT/KR) 3-296-348-02(1)
Symptom
Cause/Action
The sound skips or noise
occurs.
When connecting or disconnecting the product from a personal
computer, or when restarting or setting the personal computer to
power saving mode, there may be an abnormal noise. When
connecting or disconnecting the product or other devices or when
restarting or placing your personal computer in power saving mode,
disconnect the headphones, or keep the sound level of the speaker at a
minimum.
The anti-virus, system watch, or other memory-resident utility
software may be active in the personal computer.
When playing CDs or DVDs, exit off the memory-resident utility
software.
Resource is not sufficient.
Restart the personal computer.
Multiple files are open or many programs are in use.
Exit files and programs that are not in use. If the sound still skips or if
noise is still heard, restart the personal computer.
The product is placed on an unstable surface.
Place the product or personal computer on a stable surface. Vibration
may also cause the sound to skip.
MIC Connector
Symptom
Cause/Action
The sound cannot be input.
The microphone of the product is not selected.
Follow the procedure below.
Right-click the
icon on the taskbar, and select the recording
device.
Check if “Microphone C-Media…,” is set to the default for the
displayed recording devices.
The microphone volume is not set.
Follow the procedure below.
Right-click the
icon on the taskbar, and select the recording
device.
From the displayed recording device, select “Microphone
C-Media…,” and click “Properties.” “Microphone Properties”
screen appears. Select the “Levels” tab and set the microphone
volume according to your microphone.
