20
GB
VGP-UPR1 (JP/
GB
/FR/ES/CT/KR) 3-296-348-02(1)
Symptom
Cause/Action
The input sound is distorted.
The microphone volume is too high.
Action 1
Right-click the
icon on the taskbar, and select the recording
device.
From the displayed recording device, select “Microphone
C-Media…,” and click “Properties.” “Microphone Properties”
screen appears. Select the “Levels” tab and set the microphone
volume according to your microphone.
Action 2
Right-click the
icon on the taskbar, and select the recording
device.
From the displayed recording device, select “Microphone
C-Media…,” and click “Properties.” “Microphone Properties”
screen appears. Select the custom tab and turn AGC (Automatic
Gain Control) to off.
External Display
Symptom
Cause/Action
Nothing appears on the
display, or images are
displayed abnormally.
Disconnect the product from the personal computer or disconnect the
display from the product, wait for a few seconds, then reconnect. See
“Disconnecting the product” (page 7), “Connecting to the personal
computer” (page 6).
The setup program did not finish.
Install the driver from the installation CD.
The DVI-D connector and MONITOR connector cannot be used
simultaneously.
Connect the display to either the DVI-D or MONITOR connector.
Images are not displayed in the specified resolution.
The maximum resolution for the product is 1680 × 1050 pixels.
Resolution higher than 1680 × 1050 pixels will not be displayed.
There are conditions required by the software.
This product does not meet the conditions required for 3D games. If
software such as 3D games is activated with this product connected,
the output from the product or the display of the personal computer
will not be stable. Disconnect the product then use the software.
The product does not support Windows Aero. If the product is
connected to a personal computer, it will change to the basic user
interface.
The personal computer screen
does not appear on the display
(clone (mirror) mode).
The display output of this product functions only in the extended
desktop mode. For using clone mode (mirror mode), use the external
display output of the personal computer.
The images of the extended desktop do not display.
The output setting is set to “Off.” Right-click the
icon on the
taskbar, to display the menu. Select “Extend” from the menu.