The margin of error can be up to several-hundred meters depending on surrounding
buildings, weak GPS signals, etc.
[118] Troubleshooting
Troubleshooting
GPS
It takes time to triangulate although the GPS assist data
is taken in.
Date & Time Setting is not set, or set time is shifted greatly. Set the date and time
correctly.
The term of validity of GPS assist data has expired. Update GPS assist data.
As the positions of GPS satellites vary constantly, it may take longer to determine the
location or the receiver may not be able to determine the location at all, depending on the
location and time you use the camera.
GPS is a system for determining geographic location by triangulating radio signals from
GPS satellites. Avoid using the camera in places where radio signals are blocked or
reflected, such as a shadowy place surrounded by buildings or trees, etc. Use the camera
in open sky environments.
[119] Troubleshooting
Troubleshooting
GPS
The location information has not been recorded.
Use PlayMemories Home to import the movies with GPS location information to your
computer.
[120] Troubleshooting
Troubleshooting
Computers
Your computer does not recognize the camera.
When the battery level is low, charge the camera.
Turn on the camera and connect to a computer.
Use the micro USB cable (supplied).
Disconnect the micro USB cable (supplied) from both the computer and the camera, and
connect it again firmly.
