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When encountering problems with the camera...
73
ber of your analySIS-Version as well as the operating system being
used.
•
The software data mentioned should be at hand when contacting
our customer service personnel.
8)
Please write an e-mail clearly describing the problem (including snap-
shots and example images), as well as the software data from the
Info
dialog box to our customer service address:
•
The quickest and most convenient way is to use the automatic e-
mail settings for your customer service query:By using the
? > Info...
> System Info... > Send
button, an automatic e-mail is created
which you can then complete and send to us. If you have made an
example in TIF format, please attach this to the e-mail as well. Be-
fore sending, read the notes in your e-mail box the data about your
system which you will send to us in this e-mail.
Should you not be able to send e-mails from your computer, use the
? > Info... > System Info... > Info save
button to save the files and
to send them from another computer.
•
You may of course contact us via telephone or fax:
Tel.: (+ 49) 2 51 / 7 98 00-444
Fax: (+ 49) 2 51 / 7 98 00-99
Содержание ColorView III
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