SOFAR 7K~10.5KTLM-G3
User manual
Copyright © Shenzhen SOFAR SOLAR Co., Ltd
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In the event SOFARSOLAR, in its sole discretion, decides that any faulty or
otherwise defective Product will be repaired on-site or otherwise replaced, in
some service areas or business cases, to encourage the End User using the
installer's facilities to receive a faultless and functioning product,
SOFARSOLAR may, in its sole discretion, offer a rebate to the End User or
local installer/electrician to cover the on-site service labour under the following
conditions:
The rebate will be eligible ONLY to the party who has carried out on-site service
for the purported faulty or otherwise defective Product;
The purported faulty or otherwise defective Product has been returned in the
original replacement product packaging to SOFARSOLAR and deemed to have
workmanship or material defects upon testing and inspection by SOFARSOLAR.
If the purported faulty or otherwise defective Product is deemed free of faults
and defects that would qualify a replacement under these Terms and Conditions,
then SOFARSOLAR is entitled to charge a retail price of the Product(s),
shipping and packaging and any associated labour cost in replacing the
purported faulty or otherwise defective Product;
SOFARSOLAR must be contacted prior to the site visit for authorisation. If the
site is not located in a metropolitan area in Australia or if the installer is unable
to be on-site, the End User must engage their own electrician to carry out and
complete the on-site service;
The service rebate must be claimed strictly within two (2) months of the date
upon which the on-site service is authorised by SOFARSOLAR.
SOFARSOLAR retains the right to arrange the warranty service for the End
User and to use third parties for performing any warranty services.
