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Archimede Portable Dataloggers User Manual
rev.5 -03.12.2019-
Sisgeo S.r.l. is aware of the importance covered by the after-sales assistant service, therefore
Sisgeo Technical Support is structured to offer the following services:
RECALIBRATION
SISGEO suggests the recalibration of portable datalogger every 2 years from the purchase date o
from the last recalibration.
Recalibration could be done only by SISGEO at its laboratory.
REPAIRS AND MAINTENANCES
During the warranty period we assure that the equipment supplied is free from defects in
materials for a standard and appropriate use.
Repairs and/or recalibrations should always be carried out at SISGEO factory or by personnel
trained and authorized by SISGEO. In case of repair and/or recalibration please send us the
device and every accessory in the container provided, in order to prevent damage from shocks
during transport.
This procedure involves the filling out of the form on our website "www.sisgeo.com" to the link
"assistance - repairs"; once inserted the request, a confirmation with the related authorization
code will be sent to the e-mail address indicated.
The material has to be packed properly and sent in door to door basis (freight to
client charge) to:
SISGEO S.r.l.
Via F. Serpero, 4/F1 - 20060 MASATE (MI)
Attn. to Technical Assistance Office
Tel. +39-02-95764130 - Fax: +39-02-95762011 - e-mail: [email protected]
PHONE ASSISTANCE
Telephone support for installation, configuration of equipment, measurement systems and
Software.
TECHNICAL ASSISTANCE ON SITE FOR THE SUPPLIED INSTRUMENTATIONS
Technical support for the installation of monitoring systems with its commissioning and start-up,
through the add of specialized technician’s teams.
TRAINING
Possibility of training at our Factory or at site related to the installation procedures, the system
configuration and the use of measurement systems.
ASSISTANCE
