![SILENT KNIGHT INTELLIKNIGHT 5820XL Скачать руководство пользователя страница 197](http://html1.mh-extra.com/html/silent-knight/intelliknight-5820xl/intelliknight-5820xl_installation-manual_1271114197.webp)
151137
Silent Knight Fire Product Warranty and Return Policy
General Terms and Conditions
•
All new fire products manufactured by Silent Knight after September 1, 1997 have a
limited warranty period of 18 months from the date of manufacture against defects in
materials and workmanship. See limited warranty statement for details.
•
This limited warranty does not apply to those products that are damaged due to misuse,
abuse, negligence, or have been modified in any manner whatsoever.
Repair and RA Procedure
•
All products that are returned to Silent Knight for credit or repair require a RA (Return
Authorization) number. Call Silent Knight Customer Service at 800-446-6444 or 612-493-
6435 between 8:00 A.M. and 5:00 P.M. CST, Monday through Friday to obtain a return
authorization number. Silent Knight Technical Support is available at 800-328-0103
between 8:00 A.M. and 6:00 P.M. CST, Monday through Friday.
•
RA number must be prominently displayed on the outside of the shipping box. See return
address example under Advanced Replacement Policy.
•
All products returned to Silent Knight must be sent freight pre-paid. After product is
processed, Silent Knight will pay for shipping product back to customer.
•
Return the Silent Knight product circuit board only. Products that are returned in cabinets
will be charged an additional $20 to cover the extra shipping and handling costs over
board only returns. Do not return batteries. Silent Knight has the authority to determine if
a product is repairable. Products that are deemed un-repairable will be returned to the
customer.
•
Product that is returned that has a board date code more than 18 months from date of
manufacture will be repaired and the customer will be assessed the standard Silent Knight
repair charge for that model.
•
A detailed description of the problem should be included with each return.
Advanced Replacement Policy
•
Silent Knight offers an option of advance replacement for fire product printed circuit
boards that fail during the 18 month warranty period.
•
For advance replacement of a defective board call Silent Knight at 800-446-6444 or
612-493-6435 to obtain a RA (Return Authorization) number and request advanced
replacement.
•
Customers must use a MasterCard or Visa credit card to get an advance replacement.
Содержание INTELLIKNIGHT 5820XL
Страница 16: ...IntelliKnight 5820XL Installation Manual 3 4 151137 Figure 3 1 Wire Routing Example ...
Страница 24: ...IntelliKnight 5820XL Installation Manual 3 12 151137 ...
Страница 68: ...IntelliKnight 5820XL Installation Manual 4 44 151137 ...
Страница 82: ...IntelliKnight 5820XL Installation Manual 5 14 151137 ...
Страница 104: ...IntelliKnight 5820XL Installation Manual 6 22 151137 ...
Страница 148: ...IntelliKnight 5820XL Installation Manual 7 44 151137 ...
Страница 162: ...IntelliKnight 5820XL Installation Manual 8 14 151137 ...
Страница 172: ...IntelliKnight 5820XL Installation Manual 9 10 151137 ...
Страница 178: ...IntelliKnight 5820XL Installation Manual 10 6 151137 ...