Troubleshooting
Instruction Manual PhaseGuard C/ T/ HT
11026E/4
27
9.
Troubleshooting
The following measures can be used for troubleshooting.
A SICON control unit or web browser is required to analyze warning and error messages; this
is described in detail in the
Reference Manual.
DETECTABLE FAULT
MEASURES
Occurrence of a warning or
error message
Analyze this message as described in the Reference Manual or
take the following steps.
The measuring value is
wrong
Make sure that the medium in the product line
corresponds to the operating conditions.
Section 2.2
Check whether the photometer is correctly mounted.
Section 4
Ensure that the maintenance duties have been
performed according to the maintenance schedule.
Section 8
Perform a zero calibration of the photometer.
Section 6.2
Check the dry chamber in the housing.
Reference Manual
Clean the sensor head.
Reference Manual
No display or indication
(only with SICON)
Check whether the service voltage is correctly connect-
ed to the SICON.
Reference Manual
If the listed measures do not result in the desired results, please consult with
customer service.
Section 10
10.
Customer service information
Should you have any questions, please contact the responsible service center in your country
or region. If this is not known, SIGRIST-PHOTOMETER AG customer service in Switzerland
would be glad to provide you with a contact address.
A current list of all SIGRIST country representatives is available in the Internet at
Please have the following information ready when you contact a SIGRIST service point or
customer service:
The serial number of the PhaseGuard.
Section 2.1.7
A description of instrument behavior and the work steps when the problem occurred.
A description of what you did when trying to solve the problem yourself.
The documentation of the third-party products you use in conjunction with the pho-
tometer or peripheral devices.
Содержание PhaseGuard C
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