Sierra Wireless Clear Spot 4G+, Руководство пользователя

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Clear Spot 4G+ User Guide
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Troubleshooting Tips
General tips
• Check the system events log. See "Exporting System Events" on page 107 .
• If some settings are preventing you from connecting to Wi-Fi, connect to the
device through the USB cable, and then change the settings. See
"Require-
ments for a USB Tethered Connection" on page 43 and "Making a Tethered
Connection" on page 43 .
• Go to www.clear.com/support to access troubleshooting and other
resources.
• The knowledge base at the Sierra Wireless website ( www.sierrawireless.com/
support/customer_help.aspx ) may also be useful.
LCD Is Dark
The LCD is dark and is not displaying any text or icons if:
• The device is turned on and:
· The LCD is turned off (
Advanced settings > Device > Display > LCD Backlight
).
· The LCD is turned on, but the LCD is dormant (inactivity timeout). To make
the LCD active, briefly press the power button
on the device.
· The device is in standby (low power) mode. To exit this mode, briefly press
the power button
on the device.
• The device is turned off.
To turn the device on:
a. Ensure a battery is inserted into the device.
b. Press the power button on the device for approximately two seconds.
If the LCD is still dark, use the USB cable to connect the device to the power
adapter or to a computer.
Insufficient Signal Strength
If you have insufficient signal strength, the icon is displayed (on the left side
of the home page).
Insufficient signal strength may occur because:
• You are outside the network coverage area.
• Your device’s internal antenna is pointing in the wrong direction.
• You are in or near a structure that is blocking the signal.
• You are near a device that is causing radio signal interference.
• A network or account problem is preventing you from obtaining service.
See also "Improving Signal Strength" on page 112 .