Siemens SMIINV215R60XX, Инструкция по установке и эксплуатации

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Page 28 Copyright 2011 Siemens Industry, Inc. 141-00015, Rev 01
Appendix
Limited Warranty
Siemens Industry Inc. (" Siemens ") has developed a highly reliable Microinverter that is designed to
withstand normal operating conditions when used for its originally intended purpose in compliance with
the Siemens User Manual supplied with the originally shipped system. The Siemens limited warranty
(“
Limited Warranty ”) covers defects in workmanship and materials of the Siemens Microinverter
(“ Defective Product ”) for a period of twenty-five (25) years from the date of original purchase of such
Microinverter at point of sale to the originally-installed end user location (the " Warranty Period ").
During the Warranty Period, the warranty is transferable to a different owner as long as the
Microinverter remains installed at the originally-installed end user location.
During the Warranty Period, Siemens will, at its option, repair or replace the Defective Product free of
charge, provided that Siemens through inspection establishes the existence of a defect that is covered
by the Limited Warranty. Siemens will, at its option, use new and/or reconditioned parts in repairing or
replacing the Defective Product. Siemens reserves the right to use parts or products of original or
improved design in the repair or replacement of Defective Product. If Siemens repairs or replaces a
Defective Product, the Limited Warranty continues on the repaired or replacement product for the
remainder of the original Warranty Period or ninety (90) days from the date of Siemens’s return
shipment of the repaired or replacement product, whichever is later.
The Limited Warranty covers both parts and labor necessary to repair the Defective Product, but does
not include labor costs related to un-installing the Defective Product or re-installing the repaired or
replacement product. The Limited Warranty also covers the costs of shipping repaired or replacement
product from Siemens, via a non-expedited freight carrier selected by Siemens, to locations within the
United States (including Alaska and Hawaii) and Canada, but not to other locations outside the United
States or Canada. The Limited Warranty does not cover, and Siemens will not be responsible for,
shipping damage or damage caused by mishandling by the freight carrier and any such damage is the
responsibility of the freight carrier.
To obtain repair or replacement service under this Limited Warranty, the customer must comply with
the following policy and procedure:
All Defective Product must be returned with a Return Merchandise Authorization Number (RMA)
which customer must request from Siemens. Before requesting the RMA, however, the customer
should contact a Siemens technical support (1-800-241-4453) representative to evaluate and
troubleshoot the problem while the Siemens Microinverter is in the field, since many problems can
be solved in the field.
If in-field troubleshooting does not solve the problem, Customer may request the RMA number,
which request must include the following information:
-
Proof-of-purchase of the Defective Product in the form of (1) the dated purchase receipt
from the original purchase of the product at point of sale to the end user, or (2) the dated
dealer invoice or purchase receipt showing original equipment manufacturer (OEM)
status, or (3) the dated invoice or purchase receipt showing the product exchanged under
warranty.
-
Model number of the Defective Product
-
Serial number of the Defective Product
-
Detailed description of the defect
-
Shipping address for return of the repaired or replacement product
All Defective Product authorized for return must be returned in the original shipping container or
other packaging that is equally protective of the product