Error Search and Correction
Troubleshooting
Procedure
If the device did not indicate Device Healthy after its self-checking procedure, then Siemens recommends that
you proceed as follows:
•
Check whether the auxiliary voltage on the corresponding connections has an adequate amount and
correct polarity. You will find information about this in
•
If the device does not show Device Healthy and healthy LED, look for the cause of the fault in the opera-
tional log. You can do this directly on the device or with Reydisp Manager 2.
•
If the
Device Not Configured
message display appears in the device display, then send configura-
tion via Reydisp Manager 2 or change a parameter in device settings via the front fascia keys.
•
If the confirmation ID is queried, enter it for the device initialization.
The display first disappears in the device display. After successful initialization, the LEDs again indicate normal
operation and the default display goes back into the display. If the device-specific setting values were saved in
the PC during commissioning, they are again loaded into the device. The device is ready for operation.
Additional Support
If these measures do not lead to the desired result, the Support team will help you.
When contacting a member of the support team it is advised to:
•
Keep the device serial number to hand
•
Read out the version of the installed firmware
•
Read the event log of the 7SR5 device with the Reydisp Manager 2 tool
Read the Device Data via the Front Fascia LCD Display
With a device ready for operation, select
Main Menu > Device Information
.
[sc_7SR5_DeviceInformation, 1, --_--]
Figure 8-2
Reading Device Information
Read the Device Data with Reydisp Manager 2
Select the device in the project tree.
Double-click
Properties
in the Task tab and the Properties window will open.
The General tab displays information about the device name, hierarchy, the device model (Reyrolle devices
MLFB) and serial number, and the configuration firmware version amongst other things.
8.2
8.2.1
Device Maintenance
8.2 Error Search and Correction
118
Reyrolle 7SR5, Operating, Manual
C53000-B7040-C013-1, Edition 05.2021
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