IV351 Rev04
Date Issue 2015-04-21
Page 161 di 277 + FR
Fault
Message
Fault definition
Possible Causes
Proposed Actions for End-user
Proposed Actions for
Professionals
Grid Fault
(Grid Volt)
(Grid Freq)
Grid measured data
is beyond the
specification
(voltage &
frequency)
8.
he detected AC
voltage is
beyond/under the
setting of Inverter
9.
he detected AC
frequency is
beyond/under the
setting of Inverter
10.
C connection is not
correct
11.
rid condition is
weak or unstable
12.
ther high-power
consumption device
is affecting the grid
system
13.
he setting of
Inverter is deviated
from its default
values
14.
nverter is abnormal
11.
Disconnect and reconnect
the AC grid to see if
inverter can be operated
normally
12.
If problem still occurred,
check the reading value of
AC grid from the LCD
display of Inverter.
13.
If this problem occurs
seldom (such as 1 time a
day), no action is
necessary
14.
If the problem occurs
frequently, do the actions
below
15.
Find the device with high
power consumption near
your AC system
16.
Use Inverter software to
check the setting of
Inverter. The setting
should be in the range
listed in specification
17.
If the settings are not
correct, call your service
for changing
18.
Use Inverter software or
monitoring device to
collect data. Send the data
to professionals for further
investigation
19.
Consult your utility power
supplier, understand the
grid conditions
20.
Request help from the
installer
11.
Disconnect and reconnect
the AC grid to see if
inverter can be operated
normally
12.
If problem still occurred,,
check the reading value
of AC grid from the LCD
display of Inverter.
13.
If reading value is within
specification, check the
system connection
including polarities and
security first
14.
Find the devices with
high power consumption
near the AC system
15.
Consult the utility power
supplier, understand the
grid conditions regarding
the local grid code
16.
Use Inverter software to
monitor the frequency
and voltage
17.
If the measured data
beyond the setting, under
the permission of utility
supplier, use the software
to change parameters
18.
If the situation is not
improved after changing
parameters, please
19.
Update the firmware
according to instructions,
or
20.
Replace the Inverter
No Utility
Inverter is not able
to detect AC voltage
6.
Grid is not
available
7.
AC connection is
incorrect
8.
AC switch between
Inverter and utility
is not ON
9.
AC fuse and/or
breaker is open
10.
Inverter is
abnormal
4.
Make sure the breaker and
switch on AC side are close
5.
Check the AC wiring
6.
If the problem continues, call
your local service
4.
Make sure the breaker and
switch on AC side are close
5.
Check the AC wiring
6.
If the problem continues,
replace the Inverter
PV over
Voltage
The detected PV
voltage is higher
than specification
3.
The PV array
voltage is too high
4.
DC input side of
Inverter is abnormal
3.
Open DC connection of
Inverter and reconnect
4.
If the fault continues, call
your local service
4.
Check the open PV voltage,
and see if it is more than or
too close to specification
5.
If PV voltage is much less
than specification and the
problem still occurs, please
replace the Inverter
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