sharkclean .com
sharkclean .com
REPLACEMENT PARTS
NOTE:
To order replacement parts and filters, visit
sharkaccessories.com
.
MAINTENANCE
ERROR CODE
SOLUTION
CLEAN (RED) + ! (RED)
flashing
Suction motor failure. Remove and empty the dust bin,
clean the filters, and remove blockages to ensure nothing is
reducing suction.
CLEAN (RED)
flashing
Robot may be stuck on an obstacle. Move robot to a new
location on a level surface.
DOCK (RED)
flashing
Front bumper may be jammed. Clean the bumper and make
sure it moves in and out freely.
CLEAN (WHITE) + DOCK (RED)
solid
BotBoundary® error. Move your robot to a flat surface away
from the magnetic boundary strip and try cleaning again.
CLEAN (RED) + DOCK (WHITE)
flashing
Cliff sensor error. Move your robot to a new location and
clean its cliff sensors.
CLEAN (RED) + DOCK (RED)
flashing
Robot dust bin has been removed and needs to be
reinserted.
DOCK (RED) + ! (RED)
flashing
Side brush is stuck. Remove any debris from around the side
brushes.
CLEAN (RED) + DOCK (RED) + ! (RED)
flashing
A drive wheel is stuck. Clean the wheels and remove any
debris wrapped around the axles.
CLEAN (WHITE) + DOCK (RED) + ! (RED)
flashing
Wheel motor encoder failure. Please contact Shark Customer
Service at 1-888-228-5531.
CLEAN (WHITE) + ! (RED)
flashing
Blockage in brushroll. Remove any debris from around the
brushroll.
CLEAN (RED) + DOCK (WHITE) + ! (RED)
flashing
Robot has encountered an error while booting. Please turn
the power off and back on.
CLEAN (WHITE) + DOCK (RED)
flashing
Robot cannot locate dock. Please pick up your robot and place
it on the dock.
BATTERY ICON (RED)
flashing
Battery is critically low and needs recharging. If your robot
is unable to dock, place the robot manually on the dock.
CLEAN (RED) + DOCK (WHITE)
flashing
+ ! (RED)
Robot is stuck. Please move to a level surface.
TROUBLESHOOTING
If any error lights are illuminated or flashing on your Shark® AI Robot, see the error code
chart below:
For all other issues, please call Customer Service at 1-888-228-5531.
CAUTION:
Turn off power before performing any maintenance.
Washable Filter
XFRV2000WD
Brushroll
127KY2000
Side Brushes
102KY1000
Charging Dock
XDCKRV2000
Robot Dust Bin
117KY2000
Brushroll Door
121KY2000W
Battery
RVBAT850A
