53
8.3. Troubleshooting table
Problem Possible
cause
Do
not call for service until you
have
Pilot will not light A gas shut off valve is turned off
The gas control knob is not turned to “PILOT”
The valve control knob is not pushed in
The igniter was not pressed repeatedly
No propane in tank
Check all gas shut off valves
See “Starting the pilot light” step C
See “Starting the pilot light” step C
See “Starting the pilot light” step C
Check tank level
Main burner will
not start
The pilot has gone out
The gas control valve is turned to “pilot” or “off”
The ON/OFF switch is turned to “OFF”
The remote control is not working correctly
The thermostat is set too low
See “Starting the pilot light” step C
See “Starting the pilot light” step C
Turn the ON/OFF to “ON”
See the remote control instructions
Set thermostat to higher temperature
Remote control
does not work
The pilot light has gone out
The gas control valve is turned to “PILOT” or “OFF”
ON/OFF switch is turned to “ON” (insert / ZC-fireplace
stays on)
The remote is too far away form the insert / ZC-fireplace
The remote control receiver is turned “OFF” or “ON”
One of the two remote control batteries is dead
One of the four receiver batteries is dead
See “Starting the pilot light”
See “Starting the pilot light”
Turn the ON/OFF switch to “OFF”
Use the remote closer to the insert / ZC-
fireplace
See the remote control instructions
See the remote control instructions
See the remote control instructions
Thermostat does
not work
The pilot light has gone out
The gas control valve is turned to “PILOT” or “OFF”
ON/OFF switch is turned to “ON” (insert / ZC-fireplace
stays on) thermostat is set too low
See “Starting the pilot light”
See “Starting the pilot light”
Turn the ON/OFF switch to “OFF”
Set thermostat to higher temperature
Optional blower
does not work
The insert / ZC-fireplace is not getting electricity
The insert / ZC-fireplace is not up to temperature
The thermostat switch does not work
Check the connection to the power supply
See “Operating your insert / ZC-fireplace”
Call your dealer for service
Flames are too
blue
The insert / ZC-fireplace has just been started
This is normal- See “starting the insert /
ZC-fireplace for the first time”
Flames are too
short
The flame height may be turned too low
Turn the flame height to “HI” setting “Ad-
justing the flame height”
Thin layer of soot
covers the glass
The logs are placed incorrectly
Malfunction of gas components
See “Log set installation and removal”
Contact your dealer for service
Содержание 70 gas insert / ZC-fireplace
Страница 13: ...13 NOTE In Canada you can install the insert ZC fireplace up to 4500 ft without changing the orifice...
Страница 20: ...20 4 4 Approved venting configurations for vertical terminations Left Damper Right damper...
Страница 32: ...32 Left Damper Right damper...
Страница 33: ...33 5 13 Approved venting configurations for vertical terminations...
Страница 34: ...34 Left Damper Right damper...
Страница 49: ...49...
Страница 60: ...60 Use a 3 mm hexagon key and a 13 mm open end wrench...
Страница 61: ...61 9 3 Wiring diagram for blower 120 Volt Diagram 4...
Страница 64: ...64 11 Safety label...