The following sections describe SBS Technologies product support program. It
states our product warranty terms and provides details about what action to take
if you experience a problem with the product.
SBS Technologies CPU products come with a “return-to-factory” warranty that
covers defects in materials and workmanship for a period of two years from the
date of product shipment to the customer (original purchaser), provided the product
is unmodified and has been subject to normal and proper use. This warranty
applies to all standard board-level products which do not incorporate disk drives.
Products which incorporate floppy or hard disk drives are also warranted for two
years with the exception of the drives themselves. The drives will be warranted
for a period of ninety days, according to the normal period for electromechanical
components. SBS Technologies makes no warranty or representation, express or
implied, with respect to software, its performance, quality, or fitness for a particular
purpose. This does not include the media on which the software is distributed,
which carries a warranty covering defects in materials and workmanship for a
period of ninety days.
Technical support is available by phone, fax or email. Telephone suppport is
available during the following Eastern Time hours:
Monday through Friday 8:30 am - 5:30 pm.
You can reach technical support at:
(919) 851-1101 (voice)
(919) 851-2844 (fax)
[email protected] (email)
Support, Service, and Warranty
9-1
Chapter Scope
Warranty Statement
If You Have a Problem
with an SBS Product
C H A P T E R 9
Support, Service, and
Warranty
Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com
