WEC8500/8050 Maintenance Manual
Version 5.1
Samsung Electronics America
page 82 of 87
ANNEX A.
Problem Analysis Log List
The logs managed by the APC contain important information which helps problem analysis.
This appendix provides a summary of meanings, locations, and methods of extraction for
the logs helpful for problem analysis of the system.
A.1 crash log
Item
Storage
Location
File Type
Description
Extraction Method
reboot
history
log/crash
Stores all reboot
history including
system reboots
from critical crash
as well as normal
reboots in the
operational
process.
[WEC]
cdr_dump.txt
[CLI]
cdr-NNN-XXX-
hh_mm_ss_MM-
DD-YYYY.txt
[WEC]
Administration > Tech Support > APC
Reboot History > Download
[CLI]
WEC8500# show debug reboot export
WEC8500# file upload ID PW IPADDR
disk:/log/crash/cdr-
….txt cdr-….txt
WEC8500# file remove disk:/log/crash/cdr-
….txt
core
dump
log/crash
When an
application process
is terminated for an
abnormal cause, a
dump file containing
the memory context
information and the
tty log information is
created.
[WEC]
core_apc_tarball.
tar
[CLI]
core-XXX-NN-
TIME-PID.tar.gz
[WEC]
Administration > Tech Support > APC
Coredump > Download
[CLI]
WEC8500# show debug coredump
summary
WEC8500# file upload ID PW IPADDR
disk:/log/crash/core-
….tar.gz core-….tar.gz
SE
crash
core
dump
log/se/crash
Create a core
register dump file
when any SE crash
occurs.
[WEC]
se_crash_<time_
stamp>
[WEC]
Administration > Tech Support > APC-Local
PC > Select the file storage location in the
navigation panel, press the file download
button
[CLI]
WEC8500# file upload ID PW IPADDR
disk:/log/se/crash/
se_crash_2013-1-4_17_0_22
se_crash_2013-1-4_17_0_22