WEC8500/8050 Maintenance Manual
Version 5.1
Samsung Electronics America
page 20 of 87
1.2.3
Incorrect alarms are generated
After upgrading the package, the alarm table may be changed as shown below. In this case,
when an alarm is generated, another alarm message may be displayed.
Previous alarm table:
WEC8500# show alarm info
1 system CRT Loss Of Signal
…
82 network CRT NET Duplicated IP
83 network CRT NET Rx Multicaet Queue Full
84 network MAJ NET Heartbeat Loss Trap
85 network MIN NET VLAN Request Failure
86 network MAJ NET VLAN Default CFG Failure
87 network MAJ NET VLAN Restore Failure Trap
88 network CRT NET Link failure
Alarm table which is changed after upgrading the package:
WEC8500# show alarm list all
1 network 2012-08-31 11:09:24 MAJ APC Index[1] Name[ge1] 1301 NET
Link dn AdminStatus[up] OperStatus[down]
Symptoms
An alarm is generated, but message for another alarm is generated instead of the correct
alarm.
Possible Causes
Content of the alarm table has changed after upgrading the package.
Items have been added to or deleted from the alarm table after upgrading the package.
Solutions
1) Delete the existing alarm information in order to build the alarm table in a new format.
WEC8500# clear log alarminfo
2) When an alarm is generated, check the alarm information again.
WEC8500# show alarm info