WEC8500/8050 Maintenance Manual
Version 5.1
Samsung Electronics America
page 18 of 87
3) Check the alarm and event logs again.
WEC8500#
show alarm history all
WEC8500# show event
1.2.2
System log message is not displayed
Log messages may not be generated due to log message format errors or incorrect filter
settings.
Symptoms
Log output command does not generate any log messages.
WEC8500#
show debug log all
Error : can not read the file
Or only some messages are generated as shown below.
WEC8500# show debug log all
1 evm [2012-08-18 12:48:33.548] WRN Clear Debug Detail Log file
2 evm [2012-08-18 12:47:29.884] WRN Clear Debug Log file
3 eqm [2012-08-31 17:42:05.546] MAJ CPU Load Alarm Cleared - CPUID(4)
LOAD(0.000000) Threshold(90)
…
Possible Causes
The ‘Error: cannot read the file’ error is generated because of format error of log messages.
The log message format has changed after upgrading the package.
The log message format is unknown.
Only some log messages are generated because of filter settings of levels or module names
of log messages.
Solutions
If log messages are not generated due to format problems, take the following steps.
1) Delete all logs and allow a new log format to be applied.
WEC8500# clear log debug
