Troubleshooting
281
“PUK code” appears
• The PIN code was entered incorrectly three times in
succession and the phone is now blocked. Enter the
PUK supplied by your service provider.
I forgot the lock, PIN, or PUK codes
• The default lock code is
00000000
. If you forget or
lose the lock code, contact your phone dealer. If you
forget or lose a PIN or PUK code, or if you have not
received such a code, contact your network provider.
For information about passwords, contact your access
point provider, for example, a commercial Internet
Service Provider (ISP), service provider, or network
operator.
Call problems
I have entered a number but it was not dialled
• Have you pressed
?
• Check if your wireless connection to your mobile
service provider is switched on and the signal from the
GSM
network is unobstructed.
• You may have set an outgoing call barring option.
My correspondent cannot reach me
• Is your phone switched on?
• Check if your wireless connection to your mobile
service provider is switched on and the signal from the
GSM
network is unobstructed.