16 English
Tr
ouble
shoo
ting and inf
ormation c
ode
Oven use
Troubleshooting and information code
Troubleshooting
If you encounter a problem with the oven, first check the table below and try the
suggestions. If the problem continues, contact a local Samsung service centre.
Problem
Cause
Action
The buttons cannot be
pressed properly.
If there is foreign matter caught
between the buttons
Remove the foreign matter and try
again.
Touch model: if there is moisture on
the exterior
Remove the moisture and try again.
If the lock function is set
Check whether the lock function is
set.
The time is not
displayed.
If there is no power supplied
Check whether there is power
supplied.
The oven does not
work.
If there is no power supplied
Check whether there is power
supplied.
The oven stops while in
operation.
If it is unplugged from the power
socket
Reconnect the power.
The power turns off
during operation.
If continuous cooking takes a long
time
After cooking for a long time, let the
oven cool.
If the cooling fan does not work
Listen for the sound of the cooling
fan.
If the oven is installed in a place
without good ventilation
Keep the gaps specified in the
product installation guide.
When using several power plugs in
the same socket
Use a single plug.
There is no power to
the oven.
If there is no power supplied
Check whether there is power
supplied.
The oven exterior is too
hot during operation.
If the oven is installed in a place
without good ventilation
Keep the gaps specified in the
product installation guide.
The door cannot be
opened properly.
If there is food residue stuck
between the door and product
interior
Clean the oven well and then open
the door again.
The interior light is dim
or does not turn on.
If the lamp turns on and then off
The lamp automatically turns off
after a certain amount of time to save
power. You can turn it on again by
pressing the oven light button.
If the lamp is covered by foreign
matter during cooking
Clean the inside of the oven and then
check.
Electric shock occurs on
the oven.
If the power is not properly
grounded
If you are using a socket without
grounding
Check whether the power supply is
properly grounded.
Using the auto cook features
Single cook
No.
Food
No.
Food
1
Potato gratin
2
Vegetable gratin
3
Pasta bake
4
Lasagne
5
Ratatouille
6
Apple pie
7
Croissants
8
Apple puff pastry
9
Fruit flan base
10
Quiche Lorraine
11
White bread loaf
12
Mixed grain bread loaf
13
Bread roll
14
Fruit crumbles
15
Scones
16
Sponge cake
17
Marble cake
18
Dutch loaf cake
19
Brownies
20
Roast sirloin of beef
21
Slow Cooked Roast Beef
22
Herb Roasted Lamb Chops
23
Leg of Lamb on the bone
24
Roast Pork with Crackling
25
Rack of Pork Ribs
26
Chicken, Whole
27
Chicken, Breast
28
Chicken Drumstick
29
Duck, Breast
30
Trout fillet, baked
31
Trout
32
Sole
33
Salmon steak/fillet
34
Roast vegetables
35
Baked potato halves
36
Frozen Oven Chips
37
Frozen potato wedges
38
Frozen Pizza
39
Homemade Pizza
40
Dough Proofing
Dual cook
1. Upper
No.
Food
No.
Food
1
Potato gratin
2
Lasagne
3
Chicken Drumstick
4
Baked potato halves
5
Frozen oven chips
2. Lower
No.
Food
No.
Food
1
Apple pie
2
Apple puff pastry
3
Quiche Lorraine
4
Frozen Pizza
5
Home made Pizza
SIMPLE_NV7B5645TAS_U3_DG68-01412C-00.indb 16
SIMPLE_NV7B5645TAS_U3_DG68-01412C-00.indb 16
2022-03-29 오후 2:10:12
2022-03-29 오후 2:10:12