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Section 14: Warranty Information
Standard Limited Warranty
What is Covered and For How Long?
SAMSUNG TELECOMMUNICATIONS AMERICA, LLC
("SAMSUNG") warrants to the first consumer
purchaser ("Purchaser") that SAMSUNG's handsets
and accessories ("Products") are free from defects in
material and workmanship under normal use and
service for the period commencing upon the date of
purchase and continuing for the following specified
period of time after that date:
What is Not Covered?
This Limited Warranty is conditioned upon proper use of
Product by Purchaser. This Limited Warranty does not cover:
(a) defects or damage resulting from accident, misuse,
abnormal use, abnormal conditions, improper storage,
exposure to liquid, moisture, dampness, sand or dirt,
neglect, or unusual physical, electrical or electromechanical
stress; (b) scratches, dents and cosmetic damage, unless
caused by SAMSUNG; (c) defects or damage resulting from
excessive force or use of a metallic object when pressing on
a touch screen; (d) equipment that has the serial number or
the enhancement data code removed, defaced, damaged,
altered or made illegible; (e) ordinary wear and tear; (f)
defects or damage resulting from the use of Product in
conjunction or connection with accessories, products, or
ancillary/peripheral equipment not furnished or approved by
SAMSUNG; (g) defects or damage resulting from improper
testing, operation, maintenance, installation, service, or
adjustment not furnished or approved by SAMSUNG; (h)
defects or damage resulting from external causes such as
collision with an object, fire, flooding, dirt, windstorm,
lightning, earthquake, exposure to weather conditions, theft,
blown fuse, or improper use of any electrical source; (i)
defects or damage resulting from cellular signal reception or
transmission, or viruses or other software problems
introduced into the Product; or (j) Product used or purchased
outside the United States. This Limited Warranty covers
batteries only if battery capacity falls below 80% of rated
capacity or the battery leaks, and this Limited Warranty
does not cover any battery if (i) the battery has been
charged by a battery charger not specified or approved by
SAMSUNG for charging the battery; (ii) any of the seals on
the battery are broken or show evidence of tampering; or
(iii) the battery has been used in equipment other than the
SAMSUNG phone for which it is specified.
What are SAMSUNG's Obligations?
During the applicable warranty period, provided the
Product is returned in accordance with the terms of
this Limited Warranty, SAMSUNG will repair or replace
the Product, without charge to Purchaser, or at
SAMSUNG'S sole option, refund the purchase price.
SAMSUNG may, at SAMSUNG's sole option, use
rebuilt, reconditioned, or new parts or components
Phone
1 Year
Batteries
1 Year
Case/Pouch/Holster
90 Days
Other Phone Accessories
1 Year
