background image

For more information on how to use the phone, please go to 

www.alcatelmobile.com

 and download the 

complete user manual. Moreover, on the website, you can also find answers to frequently asked questions, 

upgrade the software via Mobile Upgrade, and so much more.

Содержание 1S 5024A

Страница 1: ...w to use the phone please go to www alcatelmobile com and download the complete user manual Moreover on the website you can also find answers to frequently asked questions upgrade the software via Mobile Upgrade and so much more ...

Страница 2: ...Consulting FAQ Go to https www alcatelmobile com content faq Updating your phone s software Update through the Updates app on your device To download the software update tool onto your PC go to https www alcatelmobile com content software drivers Finding your serial number or IMEI You can find your serial number or International Mobile Equipment Identity IMEI on the packaging materials Or on the p...

Страница 3: ... applications 85 9 Google applications 86 9 1 Chrome 86 9 2 Gmail 86 9 3 Maps 87 9 4 YouTube 87 9 5 Play Store 87 9 6 Play Music 88 9 7 Drive 88 9 8 Duo 88 10 Settings 89 10 1 Network Internet 89 10 2 Display 91 10 3 Security location 91 10 4 Battery 92 10 5 Bluetooth 92 10 6 Storage 92 10 7 Apps notifications 92 10 8 Audio profiles 93 10 9 Accounts 93 10 10 Google 93 10 11 Accessibility 94 10 12 ...

Страница 4: ...ted or restricted in certain areas CONDITIONS OF USE You are advised to switch off the phone from time to time to optimize its performance Remember to abide by local authority rules of mobile phone use on aircrafts PROTECT YOUR HEARING To prevent possible hearing damage do not listen at high volume levels for long periods Exercise caution when holding your phone near your ear while the loudspeaker...

Страница 5: ...TCL Communication Ltd and its affiliates disclaim any liability for damage caused by the use of other chargers or batteries Your phone should not be disposed of in a municipal waste Please check local regulations for disposal of electronic products Remember to make backup copies or keep a written record of all important information stored on your phone Some people may suffer epileptic seizures or ...

Страница 6: ...empt to open the battery due to the risk of toxic fumes and burns Do not puncture disassemble or cause a short circuit in the battery Do not burn or dispose of a used battery in household garbage or store it at temperatures above 60 C 140 F Batteries must be disposed of in accordance with locally applicable environmental regulations Only use the battery for the purpose for which it was designed Ne...

Страница 7: ...ry bins if your jurisdiction or your region has suitable recycling and collection facilities instead they are to be taken to collection points for them to be recycled In the United States you may learn more about CTIA s Recycling Program at http www gowirelessgogreen org CAUTION RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS WA...

Страница 8: ...ith the phone transmitting at its highest certified power level in all tested frequency bands This device is complied with SAR for general population uncontrolled exposure limits in ANSI IEEE C95 1 1992 and had been tested in accordance with the measurement methods and procedures specified in IEEE1528 The FCC has granted an Equipment Authorization for this model phone with all reported SAR levels ...

Страница 9: ...te the equipment For the receiver devices associated with the operation of a licensed radio service e g FM broadcast they bear the following statement The highest SAR value for 5024J when tested is 0 43 W Kg for use at the ear and 0 81 W Kg for use close to the body While there may be differences between the SAR levels of various phones and at various positions they all meet the government require...

Страница 10: ...lso when using your product as a hotspot where available use network security These precautions will help prevent unauthorized access to your device Your product can store personal information in various locations including a SIM card memory card and built in memory Be sure to remove or clear all personal information before you recycle return or give away your product Choose your apps and updates ...

Страница 11: ...ogo is a trademark The Bluetooth word mark and logos are owned by the Bluetooth SIG Inc and any use of such marks by TCL Communication Ltd and its affiliates is under licence Other trademarks and trade names are those of their respective owners Alcatel 5024A 5024J Bluetooth Declaration ID D043603 The Wi Fi Logo is a certification mark of the Wi Fi Alliance Google the Google logo Android the Androi...

Страница 12: ...from http sourceforge net projects alcatel files The provision of the source code is free of charge from the internet 1 May not be available in all countries General information Internet address www alcatelmobile com Hotline See the SERVICES leaflet that came with your phone or go to our website Manufacturer TCL Communication Ltd Address 5 F Building 22E 22 Science Park East Avenue Hong Kong Scien...

Страница 13: ...ven with a different SIM card Disclaimer There may be certain differences between the user manual description and the phone s operation depending on the software release of your phone or specific carrier services TCL Communication Ltd shall not be held legally responsible for such differences if any nor for their potential consequences which responsibility shall be borne by the carrier exclusively...

Страница 14: ...on Touch to open a card view of applications you ve worked with recently Power key Press Lock the screen Light up the screen Press and hold Show the popup menu to select from Restart Power off Airplane mode Press and hold the Power key and Volume down key to take a screenshot Press and hold the Power key for at least 10 seconds to force reboot Volume keys In call mode adjusts the call volume In Mu...

Страница 15: ... M I S 2 1 2 1 M I S SD 2 1 Your phone only supports nano SIM cards Do not attempt to insert other SIM types like mini and micro cards otherwise this may cause damage to your phone Charging the battery You are advised to fully charge the battery Charging status is indicated by a percentage displayed on screen The percentage increases as the phone is charged ...

Страница 16: ... code or forget it contact your network carrier Be sure to keep your PIN code safe 1 2 3 Powering off your phone Press and hold the Power key until options appear then select Power off 1 3 Home screen You can bring all the items applications shortcuts folders and widgets you love or use most frequently to your Home screen for quick access Swipe up on the Home screen 1 2 3 4 5 1 Status bar Status N...

Страница 17: ...the screen horizontally too Flick Similar to swiping flicking is a lighter and quicker stroke Pinch Spread Place two fingers on the screen surface and draw them apart or together to scale an element on the screen The phone also supports one finger zooming in Camera and Photos Double touch the screen to zoom in out Rotate Automatically change the screen orientation from portrait to landscape by tur...

Страница 18: ...n the Quick Settings panel You can enable or disable functions or change modes by touching the icons Open Settings to view the full list of settings 1 3 3 Locking and unlocking your screen To protect your phone and privacy you can lock the phone with a pattern PIN or password etc To create a screen unlock pattern From the Home screen swipe up and then touch Settings Security location Screen lock S...

Страница 19: ...ame Wallpaper customisation Long press an empty area on the Home screen then touch Wallpapers to customize wallpaper 1 3 5 Widgets and recently used applications Consult widgets Long press the empty area on the Home screen then touch Widgets to display all widgets To unlock the phone screen Press the Power key once to light up the screen slide to draw the unlock pattern you have created or enter y...

Страница 20: ...e it left or touch X to close an application Touch at the bottom of the screen to close all the running applications 1 3 6 Volume adjustment Using the volume key Press the Volume key to adjust the volume To activate the vibrate mode press the Volume down key until the phone vibrates Using the settings menu From the Home screen swipe up to open the App drawer then touch Settings Audio profiles Volu...

Страница 21: ...le Adjust the onscreen keyboard orientation Turn the phone sideways or upright to adjust the onscreen keyboard orientation You can adjust it by changing the settings Touch Settings Display Auto rotate screen 2 1 1 Gboard 1 2 3 4 5 1 Enter text or numbers 2 Press to select symbols 3 Switch between abc ABC mode Long press to switch to abc ABC mode 4 Switch to symbol and numeric keyboard 5 Press to s...

Страница 22: ... long press a blank space the cursor will blink and the tab will show Drag the tab to move the cursor If you have cut or copied any text touch the tab to show PASTE which allows you to paste any text you have previously copied 3 Call Call log and Contacts 3 1 Call 3 1 1 Making a call To make a call touch in the Favorites tray 1 2 4 5 3 1 Call log 2 Contacts 3 View the contact s detailed informatio...

Страница 23: ...new contact icon or the Add to a contact icon If you make a mistake you can delete the incorrect digits by touching To hang up a call touch International call To dial an international call long press to enter then enter the international country prefix followed by the full phone number and touch Emergency call If your phone has network coverage dial the emergency number and touch to make an emerge...

Страница 24: ... avoid missing calls It works like an answering machine that you can consult at any time To access your voicemail long press If you receive a voicemail appears on the Status bar Open the Notification panel and touch New voicemail 3 1 4 During a call To adjust the volume during a call press the Volume key End the current call Touch once to activate the speaker during the current call Touch this ico...

Страница 25: ...pt two calls touch the contact name or number to switch between two lines The current call will be put on hold and you are able to join the other call 3 1 6 Call settings Touch from the Call screen then touch Settings to set phone and contacts 3 2 Call log You can access your call log by touching from the Call screen to view missed calls outgoing calls and incoming calls Touch to view information ...

Страница 26: ...e and other contact information By scrolling up and down the screen you can move from one field to another 2 3 1 1 When finished touch SAVE to save 3 3 Contacts Contacts enables quick and easy access to the contact you want to reach You can view and create contacts on your phone and synchronize them with your Gmail contacts or other applications on the web or on your phone 3 3 1 Consult your Conta...

Страница 27: ...touch or the number to make a call To send a message touch 1 Only phone contacts and account contacts can be added to Favorites The icons available on the Quick contact panel depend on the information you have for the contact and the applications and accounts on your phone 3 3 5 Importing exporting and sharing contacts This phone enables you to import or export contacts between your phone SIM card...

Страница 28: ...add information to touch to enter the edit contact screen touch again and touch Link At this time you are required to select the contact whose information you want to merge with the first contact The information from the second contact is added to the first one and the second contact will no longer be displayed in the Contacts list To separate contact information touch the contact whose informatio...

Страница 29: ...t Confirm Auto sync On the Accounts screen touch Automatically sync data when activated all changes to information on the phone or online will be automatically synchronized with each other 4 Messaging 4 1 Write a new message You can create edit and receive SMS and MMS with this phone To access Messaging touch On the message list screen touch to write text multimedia messages 1 2 3 1 More options 2...

Страница 30: ...udio etc are attached or subject or email addresses are added To send a multimedia message enter the recipient s phone number in the To bar Touch the Type message bar to enter the text of the message Touch to attach a picture video audio etc When finished touch to send the multimedia message 4 2 Manage messages When receiving a message will appear on the Status bar as a notification Drag down the ...

Страница 31: ...will receive an invitation from Calendar and Email When finished touch Save from the top of the screen To quickly create an event from the Week view screens touch an empty spot to select a target area which will then turn then touch the icon to create the new event 5 1 3 To delete or edit an event To delete or edit an event touch the event to enter its details screen Touch to edit the event or tou...

Страница 32: ...zone 5 2 2 Alarm From the Time screen touch to enter the Alarm screen Turn on to enable the alarm Touch to add a new alarm Touch a currently existing alarm to enter the alarm editing screen Touch to delete the selected alarm 5 2 3 Countdown From the Time screen touch to enter the Timer screen Enter the time The time should be typed in second minute and hour number sequence Touch to start the count...

Страница 33: ...gs Touch and then touch Settings to access Clock and Alarms settings 5 3 Calculator There are two panels available Basic panel and Advanced panel To switch between panels select one of the following two ways Swipe the basic calculation screen to the left to open the scientific calculation Turn the phone to the landscape orientation from the basic panel to open the scientific calculation This optio...

Страница 34: ...connection can be added to your phone with the following steps Touch Settings Network Internet Mobile network Access Point Names Touch and enter the required APN information When finished touch and then Save To enable data roaming Touch Settings Network Internet Mobile network Roaming When data roaming is disabled you can still perform data exchange with a Wi Fi connection refer to 6 1 2 Wi Fi To ...

Страница 35: ...Internet Wi Fi Touch Add network Enter the name of the network and any required network information Touch SAVE To forget a Wi Fi network The following steps prevent automatic connections to networks which you no longer wish to use Turn on Wi Fi if it s not already on On the Wi Fi screen touch the name of the saved network Touch FORGET in the dialog that opens 6 2 Connecting to a Bluetooth device 1...

Страница 36: ...USB cable you can transfer media files and other files between your phone and a computer To connect your phone to the computer Use the USB cable that came with your phone to connect the phone to a USB port on your computer You will receive a notification that the USB is connected Touch Settings Connected devices USB and touch Charge only then in the next dialogue choose the way in which you want t...

Страница 37: ...ly deployed by corporations schools and other institutions so that their users can access local network resources when not inside that network or when connected to a wireless network To add a VPN Touch Settings Network Internet VPN and then touch On the screen that opens follow your network administrator s instructions to configure each component of the VPN settings Touch SAVE The VPN is added to ...

Страница 38: ...te a VPN Touch the icon next to the selected VPN then touch FORGET to delete it 7 Multimedia applications 7 1 Camera Your mobile phone is fitted with a camera for taking photos and videos Before using the camera make sure that you remove the protective lens cover to avoid it affecting your picture quality To take a photo or video swipe up from the Home screen and then touch Camera 2 1 3 4 5 ...

Страница 39: ...aved To take a video Touch the right part of this icon to change the camera mode to video then touch the left part of this icon to start video recording You can also touch the left part of this icon to take a picture during video recording Touch to pause video recording and touch to continue Touch to stop recording The video will be automatically saved Further operations when viewing a picture vid...

Страница 40: ...on again to save the photo Filter Touch to preview the viewfinder with live filter applied Touch any filter to apply filter and return to the previous screen Qr code Night Shot Settings Camera sound Turn on to enable the sound of camera while taking photos Save location Turn on to tag photos and videos with your location This option is available when the GPS location service is enabled 7 2 Photos ...

Страница 41: ...ring them with friends setting them as a contact photo or wallpaper etc Find the picture you want to work on and touch the picture in the full screen picture view Touch to share the picture or to edit the picture Touch to delete this picture and touch to select Use as to set the picture as Contact photo or Wallpaper Touch in the full screen picture view to edit a picture through Editor Default or ...

Страница 42: ...tures you want to work with Touch to delete selected files Touch to share selected files 8 Others 8 1 FM Radio Your phone is equipped with a radio 1 with RDS 2 functionality You can use the application as a traditional radio with saved channels or with visual information related to the radio program displayed if you turn to stations that offer Visual Radio service To listen to a radio program swip...

Страница 43: ... go to the nearest lower frequency channel 7 Touch to go to previous saved channel 8 Touch to play stop 9 Touch to record audio To listen to the radio you must insert headphones Headphones act as radio antenna Available options Save channels Touch to add the current station to favorites It will displayed if the current channel has been saved Scan channels Touch to enter into Radio Stations then to...

Страница 44: ...pps are preinstalled on your phone to improve work efficiency and help you enjoy life This manual briefly introduces the apps For detailed features and user guides refer to related websites or the introduction provided in the apps You are recommended to register with a Google account to enjoy all the functions 9 1 Chrome A web browser with which you can surf the internet Your bookmarks browsing hi...

Страница 45: ...ames Applications are either free of charge or at a cost In Play Store search for the app you need download it and then follow the installation guide to install the app You can also uninstall update an app and manage your downloads 9 6 Play Music A music streaming service and online music locker operated by Google You can upload and listen to a large number of songs for free In addition to offerin...

Страница 46: ...Fi access point refer to 6 4 Sharing your phone s mobile data connection 10 1 4 SIM cards Touch to choose SIM 1 or SIM 2 for connecting to the network making calls and sending SMS messages 10 1 5 VPN For more information on VPN refer to 6 5 Connecting to virtual private networks 10 1 6 Airplane mode Turn on Airplane mode to simultaneously disable all wireless connections including Wi Fi Bluetooth ...

Страница 47: ...ingerprint sensor to unlock your phone visit private content or sign in to apps 10 3 3 Face Lock Touch to set face key to unlock your device 10 4 Battery Touch any category in the battery management screen to view its power consumption 10 5 Bluetooth Bluetooth allows your phone to exchange data videos images music etc within a small range with another Bluetooth supported device phone computer prin...

Страница 48: ...ceive and synchronize data on their own schedules and whether all applications can synchronize user data automatically Touch Add account to add an account for the selected app 10 10 Google Touch to configure your Google account and services settings 10 11 Accessibility Use the Accessibility settings to configure any accessibility plug ins you have installed on your phone 10 12 Scheduled power on o...

Страница 49: ...at you configure in the Settings application If you unmark this option you stop backing up your settings and any existing backups are deleted from Google servers 10 13 4 Developer options To enable this function go to Settings System About phone then touch Build number 7 times Now Developer options is available The developer options screen contains settings that are useful for developing Android a...

Страница 50: ... auto check frequency are also available once you restart the phone If you have chosen auto check when the system discovers the new version a dialog will pop up where you can choose to download the update or ignore A notification will also appear in the Status bar During FOTA downloading or updating to avoid errors in locating the correct update packages do not change your default storage location...

Страница 51: ...hs after purchase and for approximately 200 more recharges If the defect is confirmed your phone or part thereof will be either replaced or repaired as appropriate Repaired phone and accessories are entitled to a one 1 month warranty for the same defect Repair or replacement may be carried out using reconditioned components offering equivalent functionality This warranty covers the cost of parts a...

Страница 52: ...tions or exclusions may not apply to you 14 Troubleshooting Before contacting the service center here are some instructions to help you troubleshoot your device For optimal operation fully charge the battery To improve the phone s performance remove unnecessary files or apps on your phone Update your phone s software via the Updates application Or you can touch Settings System System update to upd...

Страница 53: ...ne and make sure that the Power key is not accidentally pressed while the screen is unlocked Check the battery charge level If it still doesn t work reset the phone or update software My phone can t charge properly Make sure that you are using the Alcatel charger that comes with the phone If your phone has a removable battery make sure that your battery is inserted properly and clean the battery c...

Страница 54: ... your carrier credit SIM card valid etc Make sure that you have not barred outgoing calls Make sure that your phone is not in airplane mode My phone can t receive incoming calls Make sure that your phone is switched on and connected to a network check for overloaded or unavailable network Check your subscription status with your carrier credit SIM card valid etc Make sure that you have not forward...

Страница 55: ...at your carrier s voicemail number is correctly entered in Voicemail number Try later if the network is busy I can t send and receive MMS Check your phone storage as it might be full Contact your network carrier to check service availability and MMS parameters Verify the server center number or your MMS profile with your carrier The server center may be swamped Try again later SIM card PIN locked ...

Страница 56: ... Bluetooth Wi Fi or GPS when not in use The phone becomes warm following prolonged calls game playing internet surfing or running other complex applications This heating is a normal consequence of the CPU handling excessive data Ending the above actions will make your phone return to normal temperature After a factory data reset is performed I can t use my phone without entering Google account cre...

Страница 57: ...uency and data speed are carrier dependent GPS A GPS Connectivity Bluetooth BT4 2 Wi Fi 802 11b g n 2 4GHz 3 5 mm audio jack micro USB Camera Up to 13 megapixel back camera by SW Up to 5 megapixel front camera by SW Audio supported formats WAV MP3 MP2 AAC AMR NB AMR WB MIDI Vorbis APE AAC plus v1 AAC plus V2 FLAC WMA Battery 1 Capacity 3060 mAh 1 The original battery has undergone rigorous safety ...

Страница 58: ...Slot microSD memory card Availability of microSD card depends on market Special Features GPS G sensor Proximity Sensor Light Sensor Note Specifications are subject to change without prior notice English CJA1NC001AAA ...

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