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Chapter 5.

Troubleshooting

Q&A

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If the font size is set too large or too small, the screen may

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On the desktop, right-click an empty area and click

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Содержание ATIV DM700A4JI Series

Страница 1: ...User Manual ...

Страница 2: ...62 Playing music from smartphones directly through the computer speakers Optional 64 Samsung Link Optional 67 Using the TV Optional 71 Using the Remote Control Optional 74 TPM security solution Optional 82 Using the Multimedia App Optional 84 Samsung Software Update 85 Diagnosing the Computer Status and Troubleshooting 86 Using the Security Slot Chapter 4 Settings and Upgrade 88 BIOS Setup 90 Sett...

Страница 3: ...Before You Start 3 Safety Precautions 5 Proper Posture During Computer Use 17 Overview 20 Turning the Computer On and Off 25 Chapter 1 Getting Started ...

Страница 4: ...rations to manipulate the menus This manual has been written for the Windows 8 1 operating system The descriptions and figures may differ depending on the installed operating system The User Manual supplied with this computer may vary depending on your model Safety Precaution Notations Icon Notation Description Warning Failure to follow instructions marked with this symbol may cause personal injur...

Страница 5: ...ctory OS If you install an OS other than the factory OS data may be deleted or the computer may not start About the Product Capacity Representation Standard About the capacity representation of the storage The capacity of the storage device HDD SSD of the manufacturer is calculated assuming that 1KB 1 000 Bytes However the operating system Windows calculates the storage device capacity assuming th...

Страница 6: ...ng time This increases the risk that a malfunction or damage to the product will occur Be careful that people are not exposed to the computer s ventilator adapter etc as they generate heat over a long period of time when your PC is powered on Exposing a part of your body close to the heat from the vent or AC adapter for long periods of time may cause a burn Avoid blocking the vent at the bottom or...

Страница 7: ... bend the power cord excessively or do not place a heavy object over the power cord It is especially important to keep the power cord out of reach of infants and pets If the cord is damaged it may cause electric shock or fire Power Related The power plug and wall outlet figures may differ depending on the country specifications and the product model Do not touch the main plug or power cord with we...

Страница 8: ...so may result in fire AC Adapter Usage Precautions Connect the power cord to the AC adapter firmly Otherwise there is a danger of fire due to an incomplete contact Use only the AC adapter supplied with the product Using another adapter may cause the screen to flicker Do not place heavy objects or step onto the power cord or AC adapter to avoid damaging the power cord or AC adapter If the cord is d...

Страница 9: ... Precautions Do not use the computer in a badly ventilated location such as on bedding on a pillow or cushion etc and do not use it in a location such as room with floor heating as it may cause the computer to overheat Take care that the computer vents on the side or the bottom are not blocked especially in these environments If the vents are blocked the computer may overheat and it may cause a co...

Страница 10: ... computer may cause electric shock or fire hazard Never heat the product or battery or put the product or battery into a fire Do not put or use the product or battery in a hot location such as a sauna inside a vehicle exposed to the heat and so on There is a danger of an explosion or fire Take care not to allow metal objects such as a key or clip to touch the battery terminal metal parts If a meta...

Страница 11: ...or swallow it There is a danger of choking If a child has swallowed it contact a doctor immediately Avoid direct sunlight when the computer is in an air tight location such as inside a vehicle There is a danger of a fire hazard The computer may overheat and also present opportunity to thieves Do not use your computer for long periods of time while any part of your body is making direct contact wit...

Страница 12: ...r items such as the adapter mouse books etc take care not to press anything against the notebook computer If a heavy object is pressed against the notebook computer a white spot or stain may appear on the LCD Therefore take care not to apply any pressure to the notebook In this case place the notebook computer in a separate compartment away from the other objects Before upgrading the computer be s...

Страница 13: ...osal method may differ depending on your country and region Dispose of the used battery in an appropriate way Do not throw or disassemble the battery and do not put it into water This may cause an injury fire or explosion Use only a battery authorized by Samsung Electronics Failure to do so may cause an explosion Avoid contact with metal objects such as car keys or clips when keeping or carrying a...

Страница 14: ...temperature increases there is a danger of burning yourself Connect only permitted devices to the connectors or ports of the computer Failure to do so may cause electric shock and fire Close the LCD panel only after checking if the notebook computer is turned off The temperature may rise and it may cause overheating and deformation of the product Do not press the Eject Button while the CD ROM driv...

Страница 15: ... paperclip should not be used while the disk is in motion Make sure to use the emergency disk eject method only when the Optical Disk Drive has stopped There is a danger of injury Do not place your face close to the Optical Disk Drive tray when it is operating There is a danger of injury due to an abrupt ejection Check CDs for cracks and damage prior to use It may damage the disc and cause disorde...

Страница 16: ...cs enquire at your service center before connecting the device There is a danger of damaging the product Storage and Movement Related When moving the product turn the power off and separate all connected cables first The product might be damaged or users may trip over the cables For long periods of not using the notebook computer discharge the battery and preserve as it is detached For external re...

Страница 17: ...elf The data may be lost when an external impact is applied to the disk while disassembling or assembling the computer The data may be lost when the computer is turned off or reset by a power failure while the hard disk drive is operating The data may be lost and irrecoverable due to a computer virus infection The data may be lost if the power is turned off while running a program Sudden impact or...

Страница 18: ...er Posture Adjust the heights of desks and chairs appropriate to your height The heights are to be adjusted so that your arm forms a right angle when you place your hand over the keyboard while sitting down on a chair Adjust the height of chair so that your heel is comfortably placed on the floor Do not use the computer while you are lying down but only while you are sitting down Do not use the co...

Страница 19: ...before using the computer When entering contents printed on a paper into the computer use a static paper holder so that the height of the paper is almost equal to that of the monitor Hand Position Keep your arm at a right angle as shown by the figure Keep the line from your elbow to your hand straight Do not place your palm over the keyboard while typing Do not hold the mouse with excessive force ...

Страница 20: ...n Please check the equalizer default setting before first usage To prevent possible hearing damage do not listen at high volume levels for long periods Use Time Break Time Take a break for 10 minutes or more after a 50 minute period when working for more than one hour Illumination Do not use the computer in dark locations The illumination level for computer use must be as bright so for reading a b...

Страница 21: ...ake still pictures and record video You can take a picture or make a movie using the Charms Start Camera 3 Remote Control Sensor Optional If a user presses a button on the remote control the sensor detects the signal from the remote control and the computer performs the corresponding action When using the remote control take care not to block the sensor If the sensor is blocked the remote control ...

Страница 22: ...sensor the touch button works 1 2 3 1 Bluetooth Optional Activate or deactivate Bluetooth pairing 2 Mode Selection Switches between the PC mode and the monitor mode PC mode the computer operates normally as a computer Monitor mode the computer functions as a monitor 3 Volume Control Adjust the volume ...

Страница 23: ...act may damage the sensor in the touch button take care when using the buttons Do not press the buttons with sharp objects such as a stylus pen ball point pen etc Sharp objects may damage the touch buttons When you touch the touch buttons take care not to touch another button so that your finger tip touches the touch buttons precisely corresponding to the required function When you are wearing glo...

Страница 24: ...blocking the vents as this may be dangerous 3 Speaker A device used to generate sound 4 Ear set headset Jack This is the jack for connecting an ear set or headset 5 USB Port or Chargeable USB Port Optional This port is used as a USB port or chargeable USB port Using a chargeable USB port you can access or charge a USB device You can tell the ports apart using the figures printed on the ports or by...

Страница 25: ... the Security Slot About the chargeable USB port Use the USB charging port to easily charge a tablet PC or other devices Open the Settings application and select Power Management USB Charging High Capacity Charging Mode ON In some devices charging using the High Capacity Charging Mode may end before the device is fully charged In this situation charging will continue at the normal rate while the d...

Страница 26: ...r indicator is lit while the computer is turned on About Windows Activation When you turn the computer on for the first time the Windows activation screen appears Follow the activation procedures according to the instructions on the screen to use the computer If there is no display but a message of HDMI on the screen after you turn on the computer tap to change the picture mode monitor mode PC mod...

Страница 27: ...puter off according to the procedures for the purchased operating system Save all your data before clicking on Shut down On the desktop 1 Mouse Right click the Start button on the bottom left corner 2 Click Shut down or sign out Shut down On the Start screen 1 Click Power at the upper right corner of the Start screen Start 2 Select Shut down Turning the Computer On and Off ...

Страница 28: ...ut down If you want to power off your computer when you are logged out unlock the screen and click Power Shut down Unlocking the screen To unlock the lock screen do one of the following Mouse Click the lock screen Keyboard Press any key 10 00 Wednesday January 1 If the account has a password enter the password to log in after unlocking the screen Turning the Computer On and Off ...

Страница 29: ...Chapter 2 Using Windows What is Microsoft Windows 29 Screen At a Glance 30 Using the Charms 33 Using Apps 35 Windows Hot Key Function 39 ...

Страница 30: ...l and the operating system This manual is designed for Windows 8 1 and may differ in content depending on the OS version The desktop image shown differs depending on the product model and the OS version Displaying Help To open the Help do the following Keyboard On the desktop press the F1 key Mouse Place the mouse pointer over the top right or bottom right corner of the screen to display the Charm...

Страница 31: ... 1 Desktop Refers to the Desktop 2 Displaying the Charms The Charms is hidden at the right of the screen The Charms appears as shown Mouse Place the mouse pointer over the top or bottom right corner of the screen 3 Charms This refers to the menu that allows you to use functions such as Search Share Start Device and Settings 4 Start button Move to the Start screen Right click the Start button to se...

Страница 32: ...ght click the Start button to select quick access menus Control Panel File Explorer Power menu Start button Start screen Launch applications on the Start screen On the desktop click the Start button or open the Charms and select the Start charm 7 9 10 8 6 6 1 2 3 Start 4 5 ...

Страница 33: ...s 6 Displaying the Charms The Charms is hidden at the right of the screen Place your mouse pointer at the edge of the top or bottom right of the screen to display the Charms 7 Charms This refers to the menu that allows you to use functions such as Search Share Start Device and Settings 8 Desktop Switches to Desktop mode 9 The Apps screen appears where a tile based list of all the apps installed on...

Страница 34: ...art Charms Displaying the Charms Menu Displaying the Charms Menu Search Share Start Device Settings Perform the keyword search to produce an integrated list of search results covering apps files and web pages Search Share Start Device Settings Share different types of files with others through email communications Search Share Start Device Settings Move to the Start screen or open the last run app...

Страница 35: ...ect to a wireless network Select a wireless network to connect to Adjusting the Volume You can adjust the volume or mute the sound Screen Brightness You can adjust the screen brightness Notice You can set the interval at which an App sends notices Power Turn off the computer or select Sleep mode and Restart ENG Language Select a preferred language Change PC settings You can change more settings ...

Страница 36: ... current app using the mouse Move the mouse pointer to the upper right edge of the application screen and select Using Apps Displaying Currently Running App s 1 Move your mouse pointer to the top left corner of the screen to display the last run App 2 Then move your mouse pointer down to display a list of the currently running Apps in order 3 Click on an App in that list or drag it to the center o...

Страница 37: ...Move the Screen Split Bar to change the screen split ratio Ex If you run the Weather App and Store App at the same time Screen Split Bar Weather App Store App Adding Removing an App to from the Start Screen 1 Move to the Apps screen Mouse Click the icon in the bottom left corner of the Start screen 2 Select an app to add and right click it The shortcut menus appear at the bottom of the screen 3 Se...

Страница 38: ...e arrow symbol in the left of the screen On the Start screen Select Photos Camera Roll You can play a continuous roll of captured photos and videos To edit photos 1 Select a photo to edit 2 Right click the photo 3 Then select Edit and do the editing to your preference Cautions Do not take a photo of others without their permission Do not take photos or make video recording in areas prohibiting tho...

Страница 39: ... Windows Store Contact customer support for the app directly Configuring your Microsoft Account A Microsoft Account allows you to synchronize your settings with other device s running Windows online allowing you to share file s or settings You should register a Microsoft Account to download or purchase App s from the Store 1 Run the Charms and click Settings Change PC Settings Or select PC setting...

Страница 40: ...D Switches to Desktop mode Running the Charms Windows Key C Activates the Charms Locking the Screen Windows Key L Locks the screen Opening the Ease of Access Center Windows Key U Opens the Ease of Access Center configuration Opening the Second Screen Settings Windows Key P Opens the External Monitor Settings menu Opening the Advanced Management Tool Windows Key X Opens the Advanced Management Tool...

Страница 41: ...ed LAN 57 Wireless LAN Optional 60 Playing music from smartphones directly through the computer speakers Optional 62 Samsung Link Optional 64 Using the TV Optional 67 Using the Remote Control Optional 71 TPM security solution Optional 74 Using the Multimedia App Optional 82 Samsung Software Update 84 Diagnosing the Computer Status and Troubleshooting 85 Using the Security Slot 86 Chapter 3 Using t...

Страница 42: ...on when not using the mouse you can save battery power Battery Cover CONNECT button wireless signal receiver 2 Insert the wireless signal receiver into the USB port at the back of the computer 3 Slide the power switch at the bottom of the mouse to the ON position Example Wireless mouse 4 You can use the wireless keyboard and the mouse without additional settings You can use the wireless keyboard a...

Страница 43: ...Locate the battery cover at the bottom back of the keyboard Use your fingers to push the cover up x z 2 Insert the batteries and then close the battery cover z x Be sure to confirm that the polarities of the batteries are correct Do not recharge the batteries AAA type supplied with the product ...

Страница 44: ...rd mouse Optional Directional keys Moves the cursor up down left or right Battery replacement LED This indicates when it is time to replace the battery If the LED blinks replace the batteries Windows Key The Start screen appears Battery cover CONNECT button ...

Страница 45: ...e Fn key press a shorcut keys Shortcut Keys Shortcut keys Function Description F1 Play the previous file Play the media file F2 Play Pause F3 Stop F4 Play the next file F5 Search These are Windows menu keys Each menu item will be activated as appropriate This is not available on Windows 7 F6 Share F7 Device F8 Setup ...

Страница 46: ...ing mode Switch to power saving mode The wireless keyboard automatically enters power saving mode if there is no key input for a pre determined period of time Press any key to resume using the keyboard in power saving mode However a function to turn the keyboard off is not supported Using a wireless keyboard mouse Optional ...

Страница 47: ...e corresponding program is selected Double click function Quickly press the left mouse button twice The corresponding program is launched Right click function If you click this mouse button once the context sensitive menu of the current program appears Drag function Dragging refers to clicking an item and moving the item to another position while holding the mouse button down Click the left mouse ...

Страница 48: ...w indicator at the top right blinks If the indicator blinks you need to replace the battery Check the status of the wireless signal receiver 1 Disconnect the wireless receiver from the main body and then reconnect it 2 Within 30 seconds of reconnecting the receiver press and hold the CONNECT button for 1 seconds near the receiver CONNECT button 3 Check if the device works properly ...

Страница 49: ...t of battery Check the status of the wireless signal receiver 1 Set the power switch at the bottom of the mouse to the OFF position CONNECT button Power switch 2 Disconnect and then reconnect the wireless signal receiver to the main body 3 Set the power switch at the bottom of the mouse to the ON position 4 Within 30 seconds of reconnecting the receiver press and hold the CONNECT button for 1 seco...

Страница 50: ...city mini SDHC mini Secure Digital High Capacity micro SDHC micro Secure Digital High Capacity SDXC Secure Digital eXtended Capacity micro SDXC micro Secure Digital eXtended Capacity To use a mini or micro card insert the card into an adapter before inserting it into the memory card slot Some memory cards may not be fully compatible with the computer Using an incompatible card may damage the compu...

Страница 51: ...t 2 Insert a memory card into the memory card slot in the indicated direction 3 If a pop up message appears choose an action 4 Select Open folder to view files 5 Save move or delete data on the memory card The memory card folder opens only on the desktop Removing a memory card Grasp the end of the card and pull it out of the slot ...

Страница 52: ...ry card drive and then select Format 3 Select Start To use a memory card to exchange data with a digital device such as a digital camera formatting the data with the digital device is recommended When trying to use a formatted memory card in another digital device format the memory card again in the device Inserting and removing a memory card repeatedly may damage the memory card Secure Digital In...

Страница 53: ...I When a TV provides more than one HDMI port connect the computer to the DVI IN port When connecting the computer to a TV switch the external input mode of the TV to HDMI 2 Select Charms menu Devices 검색 공유 시작 장치 설정 Projector Second Screen Select a desired monitor mode 3 ִփ ࢿـ ࢠ ѿ ء ध ִփ PC screen only The contents are only displayed on the PC monitor current device 3 ִփ ࢿـ ࢠ ѿ ء ध ִփ Duplicate The...

Страница 54: ... reading electronic books No effect This is the default picture mode Samsung Computer s Defective LCD pixel management standard Although Samsung Electronics Co Ltd observes strict quality and confidence specifications for LCD manufacturing the company must inevitably allow a few defective cells in panels due to a technological limitation of the manufacturing process Therefore Samsung observes and ...

Страница 55: ...Port HDMI OUT is for output only As long as the power cord is connected you can use the LCD of the product as a monitor even when the product is off Even if the product is switched to monitor mode by pressing the button during an operation the operating system is not terminated Press the button again to return to PC mode If the product is switched to monitor mode the audio is also switched accordi...

Страница 56: ... The procedures to record sound using the Windows Recorder are described below 1 Connect a microphone to the Ear set Jack or Headset Jack You can also use the internal MIC 2 Right click over the Volume icon on the taskbar and select Recording Device 3 Check if the microphone is set as the default recording device If this is the case it is already set as the default device If not right click over t...

Страница 57: ...y analyzing and adjusting sound levels automatically This feature may not be available depending on the model and operating system 1 On the desktop open the Charms and select the Settings charm Control Panel Dolby Digital Plus Home Theater 2 Click and select a play mode Movie music game and voice optimization modes are provided by default and you can add custom modes ...

Страница 58: ...hese descriptions are written for Windows 8 1 so some figures and descriptions may differ from your operating system Since the procedures for other Windows operating systems are similar use the computer referring to these descriptions Connecting to a Wired LAN 1 Connect the LAN cable to the wired LAN port 2 On the desktop open the Charms and select the Settings charm Control Panel Network and Inte...

Страница 59: ...t name may differ depending on the operating system Installed To add a network item such as a client service or protocol select Install under the list of network items 5 Configure the IP settings When using DHCP select Obtain an IP address automatically When not using DHCP contact the network administrator for the IP address To use a static IP address select Use the following IP address and set th...

Страница 60: ...er sleep functions select the Settings charm Control Panel Hardware and Sound and then set Power Options When connected to a 100Mbps 1Gbps wired LAN a message appears informing the user of connection to a 10Mbps 100Mbps wired LAN when the computer wakes from sleep mode This happens because restoring the network takes about 3 seconds When the network is restored the computer will be connected to th...

Страница 61: ...ctions may not be provided or different functions may be provided The descriptions below are for computer models with a Wireless LAN card or device A Wireless LAN device is optional The pictures in this manual may differ from the actual product depending on your wireless LAN device model What is an Access Point AP An AP is a network device that bridges wired and wireless LANs and corresponds to a ...

Страница 62: ...enu Settings áᔪ Ŗᮁ ᰆ ᖅᱶ Network Connections icon a list of available APs appears If you select an AP to connect to the Connect button appears AP List 2 Click Connect If a network key is set for the AP enter the network key and then click OK For the network key please ask your network administrator 3 When the AP connection is completed Connected is displayed next to the corresponding AP You can now...

Страница 63: ...artphone for the initial settings 1 Press the Bluetooth button on the computer The indicator blinks with a message of Pairing on the screen To regain pairing press and hold the button for 3 seconds or more 2 On the smartphone activate Bluetooth and select Bluetooth Music Play to proceed ex Pairing on Samsung smartphones From Settings select and activate Bluetooth and then tap Bluetooth Music Play ...

Страница 64: ...play on the smartphone Turning off the computer speakers Press the Bluetooth button to turn off the indicator A message of Off appears in the lower right corner The computer speakers are now turned off If no music is output through the computer speakers check if the smartphone is paired to the computer properly If pairing is disconnected refer to Pairing the computer to the smartphone and regain p...

Страница 65: ...ct the two devices remotely This is available with Samsung smartphones The screen and user interface depend on the model and driver version Registration Registering the computer to Samsung Link 1 Click the bottom left icon on the Start screen and then click Samsung Link 2 On the smartphone provide your Samsung account information to log in If you are not a registered user simply click Create new a...

Страница 66: ...r and the smartphone To check the connection select Samsung Link Settings Device Management on the computer Specifying a share folder Specify a share folder for the content to share from the computer On the computer run Samsung Link and select Settings Then specify devices and a share folder for content sharing Controlling the computer from the smartphone 1 Run the Samsung Link app on the smartpho...

Страница 67: ... the smartphone Upload Tap and hold an item on the smartphone and then tap Send Specify the computer from the list to start uploading Download On the smartphone tap and hold a content item from the computer and then tap Send Specify the smartphone from the list to start downloading To discontinue the remote connection select the computer from the list and then tap the power icon ...

Страница 68: ...nshots and terms used in the user manual may differ from the actual ones The screen and menu titles of the TV program ATIV TV may differ depending on the version 1 Click Start Screen TV programs ATIV TV 2 Click Start on the main screen The built in TV tuner starts scanning channels available 3 When the auto scanning is complete the default TV channel will be run Resetting the channels In the lower...

Страница 69: ...the list of channels available EPG Electronic Program Guide This is a TV program guide covering all digital TV channels EPG will extract the program schedule information contained in the digital TV signal However it may differ depending on the corresponding station and the reception Also some functions may not be provided Recorded TV You can watch a recorded TV program ...

Страница 70: ...o the channel title and then click the channel list to display a list of those channels that contain the asterisk Recording TV You can record a TV program on your computer Recording the current program In the bottom right corner select Menu Record Record now This will start the recording The recording time can be adjusted using the Timer menu in the bottom right corner ...

Страница 71: ...rnation mode recording reservations will not work While recording a channel you cannot record or watch another channel Playing a recorded program Click Recorded TV The recorded programs are displayed Select a program to watch You can list the recorded programs by program channel or date The recordig file will be saved to File Explorer Local disk C User User Folder My Video folder Sizes of recorded...

Страница 72: ... may differ from the actual one Some functions may not be provided depending on the system Use your remote control by pointing it toward the remote control receiver If the remote control does not operate at all replace it with a new one Installing the batteries Open the cover at the bottom of the remote control and insert the batteries according to the correct polarities Using the Remote Control O...

Страница 73: ... Internet Explorer Channel Controls Mute Close Windows Device ODD Eject Tab key Record TV or Spacebar function optional You can run the TV program from the desktop Windows Key Select Windows Settings Windows Search Play Controls Go Some buttons on the remote control may not work depending on the installed program The Search Share Device and Settings buttons are not available on Windows 7 Some butt...

Страница 74: ...e TV button To exit the TV program press the Close button PC mode In PC mode you can use the computer as you would do normally The remote control s buttons are available only in specific modes and some of the buttons may not function depending on the option Close button Exit the TV program Available only in TV mode TV button Available in both PC mode TV mode Available in both PC mode TV mode Avail...

Страница 75: ...n and then register a user To use the TPM function complete the following steps Step 1 Initializing the TPM chip When using the TPM solution for the first time or registering a user again initialize the TPM chip Initializing the TPM chip deletes all authentication data on the chip If the TPM chip is initialized after the security solution is configured decrypting any existing folders or files that...

Страница 76: ...ion 11Set TPM State to Enable Activate 12Select Save The computer restarts Step 2 Installing the TPM solution Install the TPM solution according to the procedures below Descriptions are based on the SW Update This solution is provided only for models with Recovery or the SW Update application 1 Run SW Update 2 Select All Software 3 Select TPM Host SW Install If the system software media is supplie...

Страница 77: ...mmended by the initialization wizard backup your emergency recovery file to an external storage device to use the TPM more safely If the status not initialized message appears select Yes 4 Select a Security Platform Feature to use and set a basic user password 5 Follow the on screen instructions to complete the user s registration When a user is registered with the TPM they are able to encrypt fil...

Страница 78: ... files Encrypt folders and files with the Encrypting Files System EFS EFS is available for the following operating systems Windows 7 Professional Enterprise Ultimate indows 8 Pro Enterprise Windows 8 1 Pro Enterprise 1 Right click a folder or file and then select Encrypt TPM security solution Optional ...

Страница 79: ...encrypted 3 When the user authentication window appears enter the Basic User Password you entered when the user was registered and select OK 4 The color of the encrypted folder or name of the encrypted file changes to green Decrypting folders and files Right click an encrypted folder or file and then select Decrypt TPM security solution Optional ...

Страница 80: ...2 Run the Security Platform Management item with the admin authority and select Security Platform Configuration 3 When the initialization wizard window appears click Next to select Personal Secure Drive PSD and then enter the user password 4 Follow the on screen instructions to complete the settings If the virtual drive PSD is not loaded To use the virtual drive PSD the virtual drive PSD should be...

Страница 81: ...Next 4 Enter the password that you entered when registering with the TPM and select Next 5 Select Delete selected PSD Next 6 Select I want to permanently delete my Personal Secure Drive without saving an unencrypted copy of its contents Next 7 Select Next Finish The virtual drive is deleted Step 2 Deleting authentication information To delete the existing authentication information uninstall the T...

Страница 82: ...les and folders 8 Select the Show hidden files folders and drives option and select OK 9 On the taskbar select File Explorer 10Select Local disk C ProgramData and delete Infineon folder The TPM security solution is deleted Step 3 Configuring the security solution TPM To use the TPM security solution see Configuring the security solution TPM security solution Optional ...

Страница 83: ...provided Third party software related services For descriptions about and service requests for third party software please contact the relevant manufacturer Some troubleshooting actions in response to service requests may not work depending on the software manufacturer Using the PhotoStudio app 1 On the Start screen select S PhotoStudio 2 Select a photo to edit 3 Select an editing mode from the lo...

Страница 84: ...older To view subtitles the subtitle file must be in the same folder that contains the multimedia file to play Alternatively right click on the video screen and select Subtitle Add Specify the path of the subtitle and then click Open Some files may not be played properly depending on the encoding type To play another video while playing the current video file 1 Right click on the screen or swipe i...

Страница 85: ...les before performing the update only when you are connected to the internet SW Update does not provide any updates for device drivers or software programs installed separately by the user Depending on the model the application may not be provided 1 Click the bottom left icon on the Start screen and click SW Update 2 The SW Update program runs Select the items that you want to update before procee...

Страница 86: ...ifferent version depending on the model 1 Click the bottom right icon on the Start screen and click Support Center 2 Support Center is activated and starts diagnosing your computer After the diagnosing process is finished the System Status menu displays a list of the current problems to be solved as shown FAQ for computer s major problems Diagnosing Computer and Troubleshooting Searching for compu...

Страница 87: ...er by connecting a lock and cable to the Security Slot To use this feature you have to purchase the lock and cable additionally To use the lock and cable refer to the product manual Tie the lock and cable to a fixed object and install the other end of the cable to the security slot ...

Страница 88: ...BIOS Setup 88 Setting a Boot Password 90 Changing the Boot Priority 93 Chapter 4 Settings and Upgrade ...

Страница 89: ...ay cause your system to malfunction or crash take care when configuring the BIOS The functions of the BIOS setup are subject to change for product function enhancement purposes The BIOS Setup menus and items may differ depending on your computer model Entering the BIOS Setup 1 Turn the computer on Immediately press the F2 key several times 2 After a moment the BIOS setup screen appears The items i...

Страница 90: ...804 dg MICOM Version E00AAT 017 Aptio Setup Utility Copy C 2012 American Megatrends Inc Setup Menu Setup Items Help Help for the selected item appears automatically Setup Menu Description SysInfo This is a description about the basic specifications of the computer Advanced Using this menu you can configure the major chipsets and additional functions Security Used to configure security functions in...

Страница 91: ...When you forget the User Password you can disable the Supervisor Password and the User Password is also automatically disabled The screen images and terms may differ from actual product depending on the computer model and driver version Setting a Supervisor Password If you set a Supervisor Password you need to enter the password when you turn the computer on or enter the BIOS Setup Setting only th...

Страница 92: ...rn the computer on but you cannot change the major settings of the BIOS Setup because you cannot enter the BIOS Setup This helps prevent unauthorized access to the major settings in the BIOS Setup menu Before configuring a user password a supervisor password must have been configured Deactivating the supervisor password also deactivates the user password In the Set User Password item press Enter a...

Страница 93: ...computer Power button If you cannot change the hard disk drive password or the HDD Password Frozen message appears when entering the BIOS Setup and then selecting Security HDD Password press the Power button to turn the computer on again Deactivating the Password 1 Press Enter on the password to be deactivated For example to deactivate a supervisor password in the Set Supervisor Password item pres...

Страница 94: ...omputer restarts press F2 several times 3 Enter the BIOS Setup Select the Boot menu in the BIOS Setup Aptio Setup Utility Copy C 2012 American Megatrends Inc Boot Device Priority Secure Boot Off OS Mode Selection Smart Battery Calibration UEFI OS 4 Set the Boot Device Priority Boot Option 1 item on the right screen to USB device Aptio Setup Utility Copy C 2012 American Megatrends Inc Boot Option P...

Страница 95: ...Chapter 5 Troubleshooting Recovering Backing up the Computer Optional 95 Reinstalling Windows Optional 102 Q A 105 ...

Страница 96: ...ws drive Back Up You can back up your entire Windows drive Recovery may not be provided or may be a different version depending on the model Some functions may differ slightly or be excluded depending on the version Refer to the program s Help section for more information For models whose hard disk or SSD capacity is less than 64 GB the Recovery program is not provided An ODD CD DVD drive etc is n...

Страница 97: ... the computer boots up Click the bottom left icon on the Start screen and click Recovery 2 If the program is running for the first time you need to agree to the User Agreement 3 If the initial menu screen appears click Recover Select a recovery point and click Recover If you set the User Data Maintenance to ON the computer is restored while maintaining the current user data 4 Recover is performed ...

Страница 98: ...ing up 1 To back up your computer to an external storage device connect the external storage device and select the relevant drive 2 Click Backup in the Recovery Home screen Select the drive to save and click Backup You cannot select a DVD drive Select the drive to save to 3 The backup process is performed based on the instructions Recovering Backing up the Computer Optional ...

Страница 99: ...mage is saved to an external storage device connect the device 2 Start Recovery and click Recover 3 Select a Recover Option and click Recover Select a point to recover 4 The recover is performed based on the screen instructions You can use your computer after the recover is completed Recovering Backing up the Computer Optional ...

Страница 100: ...ly to connect the hard disk and your computer 2 Start Recovery and click Disk copy 3 Select an option in Disk recovery Point and click Disk copy 4 The data on the current hard disk is saved to the new hard disk 5 If the data is completely saved open the hard disk cover at the bottom of your computer and replace the existing hard disk with the new one If you cannot open the cover at the bottom of t...

Страница 101: ...en select a drive to save to 2 Click Run 3 Perform the process by following the instructions to completely save the default factory status disk image to the external storage device Now disconnect the saved external storage device and store it separately To restore the computer settings to the factory default settings connect the external storage device that contains the disk image of your computer...

Страница 102: ...esh If your PC does not work properly you can restore your PC while keeping your media files such as your photo video and music files etc as well as your personal documents Remove You can remove all items in your PC and reinstall Windows again You should back up the files in the following folders before using the PC Recovery function since these files are not kept Windows Program files Program fil...

Страница 103: ...scriptions may differ depending on the operating system Reinstalling Windows may delete data files and programs saved on the hard disk drive Make sure to backup all important data Samsung Electronics shall not be held liable for any loss of data Reinstalling in Windows 1 Insert the SYSTEM RECOVERY MEDIA into the DVD drive 2 If the Select Windows Installation window appears click Install Now When t...

Страница 104: ...s and programs some programs may not work properly after the upgrade 5 When a window appears asking for the location to install the operating system to select a disk drive partition and click the Next button Drive D includes an area to save the backup image used by Samsung Recovery Solution Installing Windows to drive C is recommended When previous Windows installation files are in the selected pa...

Страница 105: ...select I accept the license terms and then click Next This screen may not be displayed depending on the OS version 6 When the window asking for the installation type appears click Custom This screen may not be displayed depending on the OS version 7 When a window appears asking for the location to install the operating system to select the partition of the disk drive and then click the Next button...

Страница 106: ...city of the storage device HDD of the manufacturer is calculated assuming that 1KB 1 000 Bytes However the operating system Windows calculates the storage device capacity assuming that 1KB 1 024 Bytes and therefore the capacity representation of the HDD in Windows is smaller than the actual capacity The capacity representation in Windows may be smaller than the actual capacity because some program...

Страница 107: ...y program A You can restore PC settings using the Windows provided PC Recovery feature Refer to the Restore Functionality item in the Help section for more details Windows Related Q1 I cannot find the computer s Shut down button A Mouse At the upper right corner of the Start screen select Power 한 Shut down Click Charms Settings Power Shut down Right click the Start button and then click Shut down ...

Страница 108: ... systems Q5 Active X does not run in Internet Explorer on the Start screen A Since Internet Explorer on the Start screen complies with the HTML5 web standards it does not support Active X However Internet Explorer on the Desktop supports Active X How to activate Active X If you right click over the Internet Explorer the following window appears Press the button and click View on the Desktop Active...

Страница 109: ... text characters or the font looks smaller A If the font size is set too large or too small the screen may overlap the text resulting in poor readability On the desktop right click an empty area and click Personalize Display Resize all items and then click Apply ...

Страница 110: ...ix Important Safety Information 110 Replacement Parts and Accessories 112 Regulatory Compliance Statements 114 WEEE Symbol Information 127 Samsung Packaging Take Back Program 128 Product Specifications 129 Glossary 131 ...

Страница 111: ...ing to power your equipment is easily accessible in case of fire or short circuit If your computer has a voltage selector switch make sure that the switch is in the proper position for your area Openings in the computer case are provided for ventilation Do not block or cover these openings Make sure you provide adequate space at least 6 inches 15 cm around the system for ventilation when you set u...

Страница 112: ... personnel if The power cord or plug is damaged Liquid has been spilled into the system The system does not operate properly when the operating instructions are followed The system was dropped or the casing is damaged The system performance changes The Instruction On Safety Operation of NotePC 1 When installing and operating devices please refer to safety requirements in the user manual 2 Devices ...

Страница 113: ...RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS Laser Safety All systems equipped with CD or DVD drives comply with the appropriate safety standards including IEC 60825 1 The laser devices in these components are classified as Class 1 Laser Products under a US Department of Health and Human Services DHHS Radiation Performance St...

Страница 114: ...try where you use the computer For more information on power cord set requirements contact your authorized dealer reseller or service provider General Requirements The requirements listed below are applicable to all countries All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used The power cord set mus...

Страница 115: ...ntact during normal operation Some circumstances require restrictions on wireless devices Examples of common restrictions are listed on the next page Radio frequency wireless communication can interfere with equipment on commercial aircraft Current aviation regulations require wireless devices to be turned off while traveling in an airplane 802 11ABGN also known as wireless Ethernet or Wifi and Bl...

Страница 116: ...h that the antenna is very close or touching any exposed parts of the body especially the face or eyes while transmitting Do not operate the radio or attempt to transmit data unless the antenna is connected if not the radio may be damaged Use in specific environments The use of wireless devices in hazardous locations is limited by the constraints posed by the safety directors of such environments ...

Страница 117: ...st accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio fre...

Страница 118: ...to the system label to verify the presence of wireless devices Wireless devices that may be in your system are only qualified for use in the United States of America if an FCC ID number is on the system label This device is restricted to indoor use due to its operation in the 5 15 to 5 25 GHz frequency range FCC requires this product to be used indoors for the frequency range 5 15 to 5 25 GHz to r...

Страница 119: ...the FCC For body worn operation this model meets the FCC RF exposure guidelines when used with Samsung accessory designated for this product Non compliance with the above restrictions may result in violation of FCC RF exposure guidelines RF exposure or SAR information can viewed on line at http www fcc gov oet ea fccid This site uses this product FCC ID number on the outside of the product Sometim...

Страница 120: ...4G band or 5G band Low power Radio LAN type devices radio frequency RF wireless communication devices operating in the 2 4GHz 5GHz Band may be present embedded in your notebook system This section is only applicable if these devices are present Refer to the system label to verify the presence of wireless devices Wireless devices that may be in your system are only qualified for use in Canada if an...

Страница 121: ...ntenna that is installed outdoors is subject to licensing Wireless devices are not user serviceable Do not modify them in any way Modification to a wireless device will void the authorization to use it Contact manufacturer for service Brazil Este produto esta homologado pela ANATEL de acordo com os procedimentos regulamentados pela Resolucao 242 2000 e atende aos requisitos tecnicos aplicados Este...

Страница 122: ...omputer low power Radio LAN type devices radio frequency RF wireless communication devices operating in the 2 4GHz 5GHz band may be present embedded in your notebook system which is intended for home or office use This section is only applicable if these devices are present Refer to the system label to verify the presence of wireless devices Wireless devices that may be in your system are only qua...

Страница 123: ...osiciones aplicables o exigibles de la Directiva 1999 5 CE Ελληνική Greek ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Samsung ΔΗΛΩΝΕΙ ΟΤΙ Notebook PC ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 1999 5 ΕΚ Français French Par la présente Samsung déclare que l appareil Notebook PC est conforme aux exigences essentielles et aux autres dispositions pertinentes de la directive 1999 5 CE...

Страница 124: ...požiadavky a všetky príslušné ustanovenia Smernice 1999 5 ES Suomi Finnish Samsung vakuuttaa täten että Notebook PC tyyppinen laite on direktiivin 1999 5 EY oleellisten vaatimusten ja sitä koskevien direktiivin muiden ehtojen mukainen Svenska Swedish Härmed intygar Samsung att denna Notebook PC står I överensstämmelse med de väsentliga egenskapskrav och övriga relevanta bestämmelser som framgår av...

Страница 125: ...where you purchased your product European Economic Area Restrictions Local Restriction of 802 11b 802 11g Radio Usage Note to integrator The following statements on local restrictions must be published in all end user documentation provided with the system or product incorporating the wireless product Due to the fact that the frequencies used by 802 11b 802 11g wireless LAN devices may not yet be ...

Страница 126: ...re à 300m un enregistrement auprès de l IBPT est requise Pour une utilisation publique à l extérieur de bâtiments une licence de l IBPT est requise Pour les enregistrements et licences veuillez contacter l IBPT Pour les autres langues reportez vous aux modes d emploi correspondants France The low band 5 15 5 35 GHz is for indoor use only RTC CAUTION CAUTION Danger of explosion if battery is incorr...

Страница 127: ... LCD Failure to observe these instructions could result in your RF exposure exceeding the relevant guideline limits Limiting exposure to radio frequency RF fields For individuals concerned about limiting their exposure to RF fields the World Health Organisation WHO provides the following advice Precautionary measures Present scientific information does not indicate the need for any special precaut...

Страница 128: ...02668282 180030008282 This product is RoHS compliant Correct disposal of batteries in this product Applicable in countries with separate collection systems This marking on the battery manual or packaging indicates that the batteries in this product should not be disposed of with other household waste at the end of their working life Where marked the chemical symbols Hg Cd or Pb indicate that the b...

Страница 129: ...ll the following number for the locations nearest you CRT Processing LLC 877 278 0799 Kathy Severson Logistics contact Dispose unwanted electronics through an approved recycler To find the nearest recycling location go to our website www samsung com recyclingdirect Or call 877 278 0799 Samsung Packaging Take Back Program ...

Страница 130: ...ating Optional Input 100 240VAC 50 60Hz Output 19VDC 4 74A 19VDC 3 16A PC Rating Optional 19VDC 3 16A 60W 19VDC 4 74A 90W Optional components may not be provided or different components may be provided depending on the computer model The system specifications are subject to change without notice Only DDR3L is supported The Storage device capacity of a computer in which Recovery is installed is rep...

Страница 131: ...ther countries All other product or company names mentioned herein are registered trademarks of their respective companies ENERGY STAR Partner As an ENERGY STAR Partner SAMSUNG has determined that this product meets the ENERGY STAR guidelines for energy efficiency The ENERGY STAR Program has reduced greenhouse gas emissions and saved energy through voluntary labeling Power management setting of th...

Страница 132: ... used nowadays This computer uses DDR SDRAM Device Manager An administrative tool used to manage computer devices You can add or remove hardware or update a device driver using the Device Manager DHCP Dynamic Host Configuration Protocol This refers to automatically allocating IP addresses to the users on the network by the network administrators Direct X An application interface developed to enabl...

Страница 133: ...refers to a small image that represents a file that users can use IEEE802 XX This is a set fo specifications developed by the 802 committee of IEEE for the LAN connection method called XX LAN Local Area Network A communications network connecting computers printers and other devices within a local area such as within a building A LAN enables all connected devices to interact with other devices on ...

Страница 134: ... A protocol is a set of rules used by computers to communicate with each other across a network A protocol is a convention or standard that controls or enables the connection communication and data transfer between computing endpoints It defines the data transmission procedures and the transmission medium for more efficient network functions Quick Launch This refers to a toolbar that can be config...

Страница 135: ...dress system separated into each byte 8 bits by a dot and each byte is represented as a decimal number USB Universal Serial Bus This refers to a serial interface standard developed to replace the conventional interface standards such as Serial and PS 2 The data transmission specifications are one of the interface standards used to connect a computer to peripheral devices These specifications inclu...

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