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Integrated Payment Operations
SPS-300 SmartECR Supplement v1.11
Merchandise Return
Complete the merchandise return transaction as you would a normal transaction. Remember to press
MDSE RETURN key prior to entering each returned item.
1.
Press the
“MDSE RETURN”
function key.
2.
Register a normal transaction. Press the appropriate
“CHARGE”
key.
3.
The SmartECR terminal displays:
REFUND
$2.00
CONFIRM?
NO
YES
4.
Press the button under
YES
on the SmartECR terminal keypad to accept the amount; or press the
button under the NO to cancel.
5.
At the SmartECR terminal: the display shows PLS SWIPE CARD. Swipe the EMV card on the
SmartECR terminal device. The SmartECR terminal will display “PROCESSING”, then
“COMMUNICATING PROCESSING”, and then “TRANSACTION APPROVED”.
6.
The customer copy will print at the receipt printer.
7.
At the register, the message “PRESS CASH TO CONTINUE” will display.
8.
Press
CASH
. The merchant Copy of the receipt is printed.
9.
If multiple documents are to be printed, the message “PRESS CASH TO CONTINUE” displays.
Tear off the printer paper, and press
CASH
to resume printing.
Sample Merchandise Return Receipt & Draft
DATE 11/07/2017 TUE TIME 08:53
RETURN***************************
PLU1 T1 -15.00
TOTAL -15.00
CHARGE1 -15.00
---------------------------------
CREDIT REFUND -15.00
Taxd Sale : -15.00
TaxAmount : 0.00
TaxCrdAmt : 0.00
XXXXXXXXXXXX6781
APP CODE :
INVOICE NUM : 140853
ENTRY METHOD:Swipe AVS: N
TX ID 104331 CVD: N
CUSTOMER COPY
---------------------------------
ANNIE 000055 00000
DATE 11/07/2017 TUE TIME 08:54
CREDIT REFUND -15.00
Taxd Sale : -15.00
TaxAmount : 0.00
TaxCrdAmt : 0.00
---------------------------------
XXXXXXXXXXXX6781
APP CODE :
INVOICE NUM : 140853
ENTRY METHOD:Swipe AVS: N
TX ID : 104331 CVD: N
MERCHANT COPY
ANNIE 000055 00000
