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Overview
SPS-300 SmartECR Supplement v1.11
About the Sterling SmartECR Solution
The SmartECR TS890 is an EMV and PCI PTS v.3 certified terminal. Along with the traditional magnetic
stripe card reader, the versatile TS890 terminal has built-in contact and contactless card readers that
support EMV transactions initiated from chip cards and mobile devices using digital wallets like Apple
Pay. Designed with the merchant-customer interaction in mind, the TS890 is lightweight with an
ergonomic handheld design, making it easy to pass back and forth to the customer. The TS890 is a
reliable, high-speed payment solution deployed from Sterling fully EMV-enabled and ready to provide
merchants with protection against chargebacks and loss of profits associated with counterfeit card fraud.
Connection to a Sterling SmartECR integrated payment appliance allows electronic payments to be
initiated and completed at the SPS-300 Series cash register. Although connected, the functions of the
ECR and Sterling SmartECR terminal are distinct.
When an electronic payment transaction is completed at the SPS-300 Series, the Sterling SmartECR
communicates with the payment processor through Internet connection. The Sterling SmartECR terminal
works much like an ordinary standalone payment terminals except that the keyboard, display and printing
functions take place only at the SPS-300 Series cash register.
Standard cash register reports are separate and distinct from reports that are stored in the Sterling
SmartECR solution. Payment batch data is stored not in the Sterling SmartECR terminal but rather at the
integrated payment gateway. Batch and Sterling SmartECR functions are performed by entering the
appropriate command in the SPS-300 Series “Z” key lock position and printed by the cash register.
Standard SPS-300 Series reports (Financial and/or Clerk reports) provide summary information for each
payment key and tip totals.
Payment Application Best Practice Notes
Password Security:
The SPS-300 Series features a clerk sign-on system. Operations are not allowed
until a clerk is signed on and the receipt indicates the clerk who performed each operation. Best practices
include:
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Each employee should be set up as a unique employee.
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Employee codes should be changed from the default setting.
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When there is employee turnover, employee codes should be changed.
Key Security:
The SPS-300 Series features a control lock with different levels of key security. Keys that
access the
“Z”
key lock position (where Sterling SmartECR payment functions can be performed) should
be distributed only to managers or employees authorized to perform those functions.
