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Service · Problems and Possible Causes

Spaltenumbruch

PROBLEMS PRINTING OR COPYING

POSSIBLE CAUSE(S)

No printing

Printing is interrupted.

Paper or document jam, no paper or toner cartridge.

Follow the instructions on the display.

There could be a small pause after printing several
pages. The device continues printing automatically.

Copy is blank.

Insert the documents face down into the document
feeder.

No toner cartridge inserted.

The device produces white lines when printing.

Clean the toner drum with a soft cloth.

Clean the scanner and the document feeder (see also
chapter

Clean Scanner and Document Feeder

, page

The device produces black lines when printing.

Clean the scanner and the document feeder (see also
chapter

Clean Scanner and Document Feeder

, page

The toner cartridge is damaged and must be replaced.
Use only original consumable materials.

The device produces vertical lines when printing.

It is possible that the scanner needs calibrating (see
also chapter

Calibrating the Scanner

, page 80).

The device makes a noise during printing.

The toner cartridge is almost empty and must be re-
placed. Use only original consumable materials.

Received faxes and copies are too light.

The sender’s device is not set optimally.

If the copy is also too light the toner is almost all
gone and must be replaced. Use only original con-
sumable materials.

Содержание MF 5591DN

Страница 1: ...USER MANUAL MF 5591DN...

Страница 2: ...ailable to you for fax transmission for example different resolutions or the timer function You can secure your fax reception with a code In that case incoming faxes are not printed out but rather are...

Страница 3: ...COPIER 35 Loading Documents 35 Make Copy Using Standard Settings 36 Creating Multiple Copies 37 Creating Crystal Copy with Image and Text Enhancement Crystal 37 Make Copies Using the Second Profile 3...

Страница 4: ...E LINES AND ADDITIONAL DEVICES 69 Switching Caller Line Identification CLIP On Off 69 Selecting the Dialling Process 69 Set up the Public Switch Telephone Network PSTN 69 Set up Private Branch Exchang...

Страница 5: ...vice from the electrical power source and from the telephone network if liquids or foreign objects have entered the device and have your device examined by trained professionals at a technical service...

Страница 6: ...tes Call a doctor immediately If you have swallowed toner powder drink small amounts of water Try NOT to vomit Call a doctor immediately Toner Cartridge 1 Never open a toner cartridge Store both new a...

Страница 7: ...designates tips that will help you to use your device more effectively and easily CAUTION DAMAGE TO THE DEVICE OR LOSS OF DA TA This symbol gives warning of damage to the device and possible loss of...

Страница 8: ...ner Glass of the Automatic Document Feeder Scanner glass of the automatic document feeder Scanner glass Scanner glass Toner Cartridge Toner cartridge Paper Jam Door Print Unit Paper jam door print uni...

Страница 9: ...sided printing Duplex Simplex Resolution f Setting higher resolution for faxes and copying AUTO TEXT QUALITY PHOTO Fax FAX Start a fax transmission or fax reception Copy COPY Press twice making copies...

Страница 10: ...page 38 Copying Several Documents onto one Page Mosaic Copy 14 Copy several documents on one page Mosaic copy page 39 Creating Crystal Copy with Image and Text Enhancement Crystal 15 Creates Crystal c...

Страница 11: ...nt document from USB storage medium page 32 Scan Document and Save onto a USB Storage Medium 913 Scan document and save onto a USB storage medium page 23 Receiving Faxes onto USB Storage Medium 914 Re...

Страница 12: ...r manual with installation guide not depicted Verpackungsinhalt Missing Package Contents Spaltenumbruch REMOVING PACKAGING MATERIAL REMOVING PACKAGING MATERIAL FROM THE DEVICE Removing Packaging Mater...

Страница 13: ...position 8 Close the device 9 Close the upper device cover DANGER ESCAPING TONER DUST Never open a toner cartridge If toner dust is released into the air you should avoid allowing it to contact your s...

Страница 14: ...y into the device all the way to the stopping point ATTACHING THE DOCUMENT SUPPORT Attaching the Document Support Insert the document support into the two openings in the cover The document support sh...

Страница 15: ...mains cable into the connection located on the rear side of the device Plug the power cable into the electrical outlet 2 Switch the device on using the on off switch on the rear Spaltenumbruch CAUTION...

Страница 16: ...ith date time and page number at the top edge of each fax transmission header 1 Fold the protective cover of the letter keypad up 2 Enter the name using the keys A Z 3 Confirm with OK ENTERING NUMBER...

Страница 17: ...MENTS Requirements Your computer must have one of the following oper ating systems Microsoft Windows Microsoft Windows 2000 SP 4 XP Vista Windows 7 Windows Server 2003 2008 Apple Macintosh Apple Macin...

Страница 18: ...access the device s instruction manual 3 Next you will be asked to accept the licensing conditions Click on Yes 4 The software and drivers are installed This Proc ess May Take a Few Moments 5 At the c...

Страница 19: ...registered 8 If your operating system is Windows XP Service Pack 2 an additional window will appear during the final installation Select No not this time and click on Next 9 Under Windows XP select I...

Страница 20: ...TERFACE WITH AN INTERNET BROWSER Introduction You need the current IP address of the device in order to access the web interface with an internet browser You will find the IP address on the settings l...

Страница 21: ...MATIC DOCUMENT FEEDER 1 Insert the documents face up into the document feeder The lower most document will be fed in first You can insert up to 50 documents 80 g m at a time 2 Push the document guide...

Страница 22: ...cument so that the detail view is close to the source Using the zoom function you can separate the desired area from rest of the document Notice ADJUST SCANNER COVER The scanner cover is equipped with...

Страница 23: ...edium Introduction You can scan documents with your device and save them as JPG PDF or TIFF files on a connected USB storage medium Folder Destination 1 Insert the document Notice ACCESS FUNCTION You...

Страница 24: ...age Media SCANNING DOCUMENT AND SAVING ON NETWORK COMPUTER Introduction Using this function scan a document with your device and transfer it onto a computer which is con nected to the device via netwo...

Страница 25: ...ending via E mail 1 Insert the document 2 Press SCAN 3 Use to select SCAN TO MAIL 4 Confirm with OK 5 Enter the recipient s email address or select a saved entry 6 Confirm with OK 7 Enter the address...

Страница 26: ...nt in greyscale or in colour 12 Confirm with OK 13 Select the desired resolution using f DRAFT 100 Scanning with reduced resolu tion for use on the Internet for example PHOTO 200 Scanning with higher...

Страница 27: ...sage profiles Image Optimized settings for scanning photos OCR Optical character recognition Reading printed text and importing it as a text document which can be edited and modified Photos or hand wr...

Страница 28: ...ce from any pro gram and use it to make black and white print outs just as you would use any other printer Simply select the Laser Printer Scanner as your printer PAPER TRAY Paper Sizes Size A4 A5 B5...

Страница 29: ...paper tray You can load up to 250 sheets 80 g m 6 Enclose the paper with the two side paper guides Be sure not to enclose it so tightly that it bends 7 Close the paper tray cover Notice LOADING PRE PR...

Страница 30: ...S AND LABELS Inserting Slides and Labels Use slides which are designed for copiers and laser printers as they must stand up to high temperatures and printing The printing side is usually somewhat roug...

Страница 31: ...hat a USB storage medium is con nected to the USB host port on the front or on the backside of the device Connect a USB storage medium as required CAUTION FORMS FROM A LASER PRINTER Forms that have be...

Страница 32: ...TORAGE MEDIA Never pull out the storage medium while the device is accessing it This could cause data to be damaged or lost CAUTION COMPATIBLE USB STORAGE MEDIA Ensure that the power of a USB device d...

Страница 33: ...le the device is accessing it This could cause data to be damaged or lost CAUTION COMPATIBLE USB STORAGE MEDIA Ensure that the power of a USB device does not exceed the permitted amp limit of the USB...

Страница 34: ...o print maximum 9 copies 3 Confirm with OK 4 Using select if you would like to print the solution 5 Confirm with OK PRINTING THE SOLUTION Last Solution Available Press C 863 and OK SUDOKU FOR EVERY DA...

Страница 35: ...s level on the documents PLACE DOCUMENTS ONTO THE FLATBED SCANNER 1 Open the scanner cover 2 Lay the document onto the scanner glass with the written side down SPECIFICATIONS FOR DOCUMENTS Width of Do...

Страница 36: ...raphic of your document position the document so that the detail view is close to the source Using the zoom function you can separate the desired area from rest of the document Notice ADJUST SCANNER C...

Страница 37: ...ce has the image and text enhancement function Crystal with which you achieve optimal printing and copying quality for your documents Introduction Crystal automatically performs all adjustments and co...

Страница 38: ...print or drawings QUALITY For documents with many details PHOTO For the highest resolution 12 Confirm with OK 13 Set the desired contrast using 1 Reduces the contrast typeface appears lighter 4 Factor...

Страница 39: ...settings page 38 COPYING BOTH SIDES OF A DOCUMENT ONTO ONE SIDE BUSINESS CARD COPY Introduction Using the business card copy you can copy both sides of a small document for example of a business card...

Страница 40: ...ed adjustment for all types of doc uments TEXT For texts with small print or drawings QUALITY For documents with many details PHOTO For the highest resolution 3 Confirm with OK SETTING THE CONTRAST 1...

Страница 41: ...rface page 20 Notice NAVIGATING IN THE EDITOR You can move the cursor using Use C to delete individual characters Press j to close the menu and return to the starting mode Notice SAVING ENTRY You can...

Страница 42: ...o select DELETE YES 5 Confirm with OK PRINTING THE TELEPHONE BOOK PRINTING LIST OF ALL ENTRIES Printing the Telephone Book Press C 83 and OK to print a list of all saved entries and groups in the tele...

Страница 43: ...mat 1 Make sure that a USB storage medium is con nected to the USB host port on the front or on the backside of the device Connect a USB storage medium as required 2 Press C 517 and OK The entries are...

Страница 44: ...9999 default value is 389 3 Confirm with OK LOOKING UP AN ENTRY If you are connected to a LDAP server you can search in the address information of the server and send faxes or scanned documents to re...

Страница 45: ...50 documents 80 g m at a time 2 Push the document guide inwards so that it lies level on the documents PLACE DOCUMENTS ONTO THE FLATBED SCANNER 1 Open the scanner cover Notice CALL UP FUNCTION IMMEDIA...

Страница 46: ...hich you reach the public telephone network before you enter the desired number or select a stored entry The out side line access code is usually 0 Incorrect Outside Line Access Code Notice ENLARGE DE...

Страница 47: ...nd edit manually entered digits and saved entries before the dialling process starts If you have saved for example the telephone number prefix of an inexpensive telephone service provider call by call...

Страница 48: ...is connected to the computer and is functioning properly 3 Selecting the Fax tab SENDING A FAX 1 Click on Send 2 In the field To Who enter the name of the recip ient under Recipient Name 3 In Recipien...

Страница 49: ...ITLE PAGE WITH EDITOR Introduction With the cover sheet editor you can design your own cover pages for your faxes or use an existing docu ment as the cover sheet 1 Click on Cover page 2 Activate the f...

Страница 50: ...ill be lit whenever there is a fax present in the memory After you have loaded paper into the device or inserted a new toner car tridge the saved messages are printed Abort Fax Reception Memory Philip...

Страница 51: ...Code 1 Press C 4033 and OK 2 Enter a four digit PIN code 3 Confirm with OK 4 Enter the code again for confirmation purposes 5 Confirm with OK SWITCHING ON AND OFF 1 Press C 4032 and OK 2 Enter the fou...

Страница 52: ...progress Stop IMMEDIATE JOB EXECUTION 1 Press C 71 and OK 2 Using select the job that you would like to execute immediately 3 Confirm with OK The transmission or polling will commence immediately CHAN...

Страница 53: ...K Infrastructure Wireless Network In an infrastructure network multiple devices com municate via a central access point gateway router All data are sent to the access point gateway router and distribu...

Страница 54: ...in the network or whether they should be sent to a recipient outside of the network 1 Press C 0722 and OK 2 Enter the subnet mask for example 255 255 255 000 3 Confirm with OK ENTER IP ADDRESS OF THE...

Страница 55: ...ed 3 Confirm with OK ENTER THE PRIMARY WINDOWS INTERNET NAME SERVICE WINS SERVER Introduction WINS is a network service that converts the IP address of the connected network components into NetBIOS na...

Страница 56: ...ct WPS PIN 3 A pin code appears on the display Enter this pin code in your access point Access Point Router 4 Press OK on the device The WLAN access point and device connect automatically and create a...

Страница 57: ...With 64 bit encryption the WEP key must be either 5 characters ASCII or 10 numbers hexadecimal With 128 bit encryption the WEP key must be either 13 characters ASCII or 26 numbers hexadecimal You can...

Страница 58: ...address for example 192 168 001 3 Confirm with OK Notice SUBNET MASK In a network with a gateway or router the subnet mask indicates whether the respective data packets are addressed to an internal r...

Страница 59: ...hat your device is registered with on the network DISPLAY SUBNET MASK 1 Press C 0852 and OK 2 The subnet mask being used is displayed DISPLAY IP ADDRESS OF THE ACCESS POINT GATEWAY 1 Press C 0853 and...

Страница 60: ...SAVE 3 Confirm with OK 4 Use to select whether you would like to turn the function on or off 5 Confirm with OK SET UP PAPER SAVING FUNCTION Set Up Paper Saving Function Using this function switch on a...

Страница 61: ...with OK Automatic Changeover Between Summer Time Winter Time SET THE TIME SYNCHRONIZATION WITH SNTP SERVER Introduction With the simple time network protocol SNTP you can synchronize the date and tim...

Страница 62: ...ing the Button Tones Every key press is accompanied by a sound You can switch off the key tones on your device 1 Press C 007 and OK 2 Use to select whether you would like to turn the function on or of...

Страница 63: ...uments 7 Increases the contrast typeface appears darker for example documents with faint print 3 Confirm with OK SET THE CONTRAST FOR FAXES AND COPYING 1 Press C 104 and OK 2 Set the desired contrast...

Страница 64: ...and or paragraph breaks should be treated 3 Confirm with OK SETTING UP PAGE ORIENTATION 1 Press C 0056 and OK 2 You can set whether to print in letter or landscape format 3 Confirm with OK SETTING THE...

Страница 65: ...a lower transmission speed if you are sending faxes into networks with poor line quality 1 Press C 4015 and OK 2 Select the desired speed using 3 Confirm with OK CONFIGURING THE DISPLAY Configuring th...

Страница 66: ...0 percent 5 Confirm with OK SET A THRESHOLD FOR PAGINATION Set a Threshold for Pagination Some fax transmissions contain more lines than can be printed Using the threshold for pagination set from whic...

Страница 67: ...ode again for confirmation purposes 5 Confirm with OK LOCKING THE KEYBOARD Locking the Keyboard This function locks the entire keyboard of the device 1 Press C 922 and OK 2 Enter the four digit PIN co...

Страница 68: ...f the last 30 message transmissions The fax journal is automatically printed after 30 transmissions You can print out the fax journal at any time Printing Fax Journal Call Log Press C 82 and OK PRINTI...

Страница 69: ...ervice department 1 Press C 032 and OK 2 Select the desired setting using 3 Confirm with OK SET UP PRIVATE BRANCH EXCHANGE PABX PABX Systems Private branch exchanges PABX are typical in many offices a...

Страница 70: ...formation support serv ice sagemcom com Configuring the Cordless Telephone Normally your cordless telephone is registered with your device in the factory In the starting mode press OK The display show...

Страница 71: ...vice into the AUX socket RJ 11 connection on the device Externe Ger te anschlie en CONNECTION TO THE TELEPHONE LINE Order of Connections In order for the fax switch to function the device must be firs...

Страница 72: ...ice Select EXT answering machine mode as the fax reception mode see also chapter on Setting the Fax Reception Mode Page 64 Length of Outgoing Message Answering Machine Records Fax Signals Notice LENGT...

Страница 73: ...C 944 and OK The number of printed pages is displayed DISPLAY NUMBER OF COPIED PAGES Display Number of Copied Pages Press C 945 and OK The number of copied pages is displayed DISPLAYING THE TONER LEVE...

Страница 74: ...ee also the chapter Web Interface page 20 CAUTION DO NOT INTERRUPT POWER SUPPLY Do not switch the device off during the print process and do not unplug the device from the power supply If the Firmware...

Страница 75: ...improving the print quality 7 Only after completely pull off the protection strip located on the left side of the cartridge CAUTION DO NOT OPEN DURING A PRINT JOB Never open the cover while the devic...

Страница 76: ...ING TONER DUST Once you have removed the protection strip do not shake the toner cartridge any more Otherwise it is possible that toner dust will be released into the air CAUTION TONER CARTRIDGE NOT I...

Страница 77: ...4 Open the paper jam flap 5 Carefully pull out the paper 6 Close the paper jam flap DANGER ESCAPING TONER DUST Carefully remove the toner cartridge from the device so that no toner dust spills out Ta...

Страница 78: ...it by press ing the tension lever on both sides downwards 3 Carefully pull out the paper CAUTION TONER CARTRIDGE NOT INSERTED CORRECTLY If the device cover would not close the toner cartridge is not i...

Страница 79: ...Cleaning Fax Cleaning Sheets Notice CONTINUE PRINT JOB Press o after the problem has been rec tified to continue the print job Press j to suppress the error message CAUTION SWITCHING OFF THE DEVICE Tu...

Страница 80: ...our device is reset to factory settings It may be pos sible that the device with the changed settings reacts differently than expected Using Service Codes 1 Press C 933 and OK 2 Enter a service code 7...

Страница 81: ...given here 1 Switch the device off using the on off switch on the rear 2 Wait at least ten seconds 3 Switch the device on using the on off switch on the rear 4 Follow the instructions on the display I...

Страница 82: ...pient s device is not ready to receive Fax transmission to a fax number is not possible Call the number and check whether the number is a fax number and whether the connected fax device is ready to re...

Страница 83: ...so chapter Clean Scanner and Document Feeder page 80 The device produces black lines when printing Clean the scanner and the document feeder see also chapter Clean Scanner and Document Feeder page 80...

Страница 84: ...orrectly Check the paper tray TONER LOW The toner cartridge is almost empty and must be re placed soon Use only original consumable materials TONER EMPTY NON GENUINE TONER NOT INSTALLED TONER Problems...

Страница 85: ...You can only connect one high power device USB 2 0 to each USB connection Do not connect additio nal devices such as batteries fans charging de vices to your machine ERROR MESSAGES ON THE TRANSMISSION...

Страница 86: ...histling tone or silence Press FAX or o to send the message manually QUALITY It is possible the error occurred because the recipi ent s number does not support the Error Correction Mode Fax Transmissi...

Страница 87: ...nder s device is not ready or the document is no longer available Incompatible coding Fax transmission to mailbox The mailbox number en tered does not exist at the recipient s side Unknown Mailbox num...

Страница 88: ...onsultatif International T l phonique et T l graphique predecessor of ITU CE Conformit Europ enne Chain Dialling see Combining Numbers Chain Dialling Before the dialling process begins you can freely...

Страница 89: ...tomatically or manually Flash Key R key With the flash key you can make use of additional telephone services if these special functions are ena bled for your telephone line The R key has replaced the...

Страница 90: ...y print out and calculates the toner level of the toner cartridge on that basis The toner level is stored in each toner cartridge You can use different toner cartridges as well as display the respecti...

Страница 91: ...Warm Up Time Warm Up Time 10 sec Width Width 211 mm Resolution Low Resolution 600 x 600 dpi Resolution High 600 x 1200 dpi Speed Speed 24 pages minute MEMORY Redial caller list Redial caller list 50...

Страница 92: ...e This guarantee does not affect the Customer statu tory rights B Exclusions From Guarantee Sagemcom shall have no liability under the guaran tee in respect of Damage defects breakdown or malfunction...

Страница 93: ...for identification purposes only and may be trademarks of their respective owners Sagemcom disclaims any and all rights in those marks Reproduction Not Permitted The reproduction of certain documents...

Страница 94: ...tored in a retrieval system or trans mitted in any form or by any means electronic mechanical photocopying recording or otherwise without the prior written permission of Sagemcom The information conta...

Страница 95: ...Appendix Declaration of Conformity DoC 95 EN...

Страница 96: ...the machine rather an external telephone Keep a printout of the settings as well as the serial number of the machine handy The serial number can be found on the type label Computer Connection Should...

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