Ross OpenGear HDC-8223A, Руководство пользователя

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HDC-8223A(-S) User Manual (Iss. 03) Troubleshooting • 6–5
Processing Error Troubleshooting
This section provides HDC-8223A(-S) processing troubleshooting information. If the
HDC-8223A(-S) card exhibits any of the symptoms listed in
Table 6.3 , follow the
troubleshooting instructions provided.
In the majority of cases, most errors are caused by simple errors where the HDC-8223A(-S) is not
appropriately set for the type of signal being received by the card.
The error indications described below are typical for the corresponding error conditions listed.
Other error indications not specified here may also be displayed on DashBoard and/or the
HDC-8223A(-S) card-edge status indicators.
Where errors are displayed on both the HDC-8223A(-S) card and network remote controls, the
respective indicators and displays are individually described in this section.
Table 6.3 Troubleshooting Processing Errors by Symptom
Symptom Error/Condition Corrective Action
DashBoard shows
Unlocked
message in
the Card Info panel.
Card-edge
Input
Format LEDs show
continuous cycling.
No video input present
Ensure intended video source is connected to appropriate
HDC-8223A(-S) video input. Make certain BNC cable
connections between frame rear module for the
HDC-8223A(-S) and signal source are OK.
The HDC-8223A(-S) shows yellow indicator for input
channel set up to receive expected input. If an input is not
selected as an active input, it does not propagate a yellow
indicator.
Ancillary data (closed
captioning, timecode)
not transferred
through
HDC-8223A(-S)
Control(s) not enabled
Ensure respective control is set to On or Enabled (as
appropriate).
VANC line number
conflict between two or
more ancillary data items Ensure each ancillary data item to be passed is assigned a
unique line number. Refer to the section “
Ancillary Data
Line Number Locations and Ranges ” on page 4-4.
Audio not processed
or passed through card Enable control not turned
on
On the Output Audio Routing/Controls tab, the Audio
Group Enable control for group 1 thru 4 must be enabled
for sources to be embedded into respective embedded
channel groups.
Selected upgrade
firmware will not
upload
Automatic reboot after
upgrade turned off
On the Presets/Firmware Upgrade tab, the
Automatically Reboot After Upgrade box is cleared (not
checked).
Either reboot the card manually, or leave this box selected
(includes a check mark) to allow automatic reboot to
engage an upgrade upon selecting the upgrade.