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Important Information
Important Information
This section provides support contact information, safety and compliance information, and product specifications for the
Rimage 2000i.
Support Information
US, Asia/Pacific, Mexico/Latin America
Europe
Rimage Corporation
7725 Washington Avenue South
Minneapolis, MN 55439
USA
Attn: Rimage Services
Rimage Europe GmbH
Albert-Einstein-Str. 26
63128 Dietzenbach Germany
Contact Rimage Support
Website:
www.rimage.com/support
KnowledgeBase:
http://rimage.custhelp.com
Login and select the
AsknanQuestionn
tab.
Phone:
North America: 800-553-8312
Asia/Pacific, Mexico/Latin America: 952-946-0004
Fax:
952-946-6956
Contact Rimage Services Europe:
Website:
www.rimage.de
Email:
Phone:
+49-(0) 1805-7462-43
Fax:
+49-(0) 6074-8521-100
When you contact Rimage Services, please provide:
•
System serial number and software version
•
Functional and technical description of the problem
•
Exact error message received
My Rimage Product Information:
Copy this information from your Rimage product for future
reference.
Note:
Update the Serial Number here any time you
receive a replacement autoloader.
Serial Number:
Product Name:
Date of Purchase:
Learn More Online
At
www.rimage.com/support
, you can experience Rimage’s world-class Support and Services.
From the
Support
home page:
1. Select your
product series
.
2. Select your
product
.
3. Learn more on the
product page
.
From your product page you can access:
•
Information about the latest software and firmware
updates
•
Product specifications
•
The latest documents
•
Current firmware and driver downloads
Technical Support
Support for the Rimage 2000i is available through your authorized reseller.
-
Important!
Make sure to register your Rimage 2000i so Rimage can notify you of upgrades as they become available.
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