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M T I R E L I A N C E ™ R E S I D E N T I A L W A R R A N T Y
This warranty is effective for all MTI Reliance
™
bathtubs manufactured after January 1, 2008, and
is in lieu of all other warranties.
MTI Baths (MTI) provides a limited warranty on its bathtubs for use in the continental United
States of America to original purchasers for personal or single family use.
Two-Year Warranty
: MTI warrants Reliance bathtubs for two years. The parts and labor warranty
covers the tub shell and standard factory installed components, including pump, motor and standard
plumbing, against defects in material or workmanship. All controls and mechanisms are subject to the
MTI One-Year Parts Only warranty described below. The bath must be water tested for operation and
leaks prior to final enclosure of the unit. Failure to do so will void warranty. If a problem is discovered
after the final enclosure, MTI will not be responsible for the cost of removing or reinstalling the tub,
or for the costs associated with any adjacent materials. Proper drain installation is the responsibility
of the installer. MTI’s warranty does not cover drain leakage.
One-Year Parts Only Warranty
: MTI warrants all other components and options such as
in-line heaters and on/off controls, not specified above for one year for parts only against
defects in material or workmanship. Replacement parts are subject to availability, and may differ
from those originally supplied. MTI can not guarantee that parts currently in use will be available in
the future. Changes in materials, parts or specifications are not valid reasons for product refusal or
replacement under warranty claims. Trim kits are specifically excluded from this warranty. MTI does
not warrant valves and accessories. Check with MTI for details.
Return of Warranty Card
: The Warranty Registration Card must be filled out by the purchaser within
one hundred twenty days from purchase and mailed to MTI Baths in order for this warranty to become
effective.
MTI Baths is NOT liable for incidental or consequential damage, loss of time, inconvenience,
incidental expenses, labor or material charges or any other costs related to the application of
this warranty.
Warranty Limitations
: Your warranty is void if unit is not water tested and inspected prior to final
enclosure. Our warranty does not cover defects, damage, or failure caused by common carrier,
installer, user or other person. Chips, cracks and scratches can be repaired by a qualified technician
at the owner/user’s expense. We do not cover the following: careless handling; modification of any
type for any reason; improper installation (See Installation Instructions); connections supplied
by the installer; improper voltage supply/electrical modifications; misuse; incorrrect or improper
maintenance; incorrect or inadequate water use; use of improper cleaners; or extraordinary acts
such as earthquakes, hurricanes, lightning, floods, hail, etc.
Extent of Warranty
: This warranty extends only to the original consumer / purchaser of the MTI Baths
product when purchased and originally installed within the boundaries of the USA. The warranty
terminates after transfer of ownership or if whirlpool is installed or relocated outside the boundaries
of the USA by the original consumer/purchaser prior to the expiration of the warranty period. See
commercial warranty for commercial installation coverage.
Warranty Performance
: In the event of any malfunction or defect covered under the terms
of this warranty, a Factory Authorized Service Agent of MTI Baths will repair the MTI product.
To obtain service, contact the MTI Service Department for an agent in your area and issuance
of a service order number. No work/payment will be made without an authorized service
order number. There will be no charge for parts, labor or freight costs for parts necessary to
repair the tub under warranty. Written notice of any malfunction or defect must be given within
ten days of the time the malfunctions were discovered, and must be accompanied by the
serial/registration number, tub model number and manufacturers date to verify purchase date.
Notice must be given to: MTI Baths, 670 N. Price Rd., Sugar Hill, GA 30518, Attn: Service Dept.
MTI reserves the right to inspect the malfunction or defect on site.
