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WARNING:
There are no user serviceable components
inside the tribometer, battery pack, or charging unit, and
they should NEVER be opened for any reason, except by
Regan Scientific Instruments or an authorized agent.
FREQUENTLY ASKED QUESTIONS
Q
– Why does the device require annual calibration when
we hardly use it?
A
– Any laboratory-grade measurement instrument should
be calibrated on a regular period determined by the
instrument manufacturer. ISO 9001:2008 promotes this
policy. Most manufacturers of this type of measurement
instrument require calibration on a frequency of at least
once per year, regardless of the usage amount.
Q
– Why can’t the device be shipped with a battery pack
installed?
A
– Air Transportation agencies have ruled that electronic
devices should have the batteries removed so they cannot
activate during shipment and potentially cause
interference with navigation or communication equipment.
Also, when a battery pack is installed in a device or a
charger, a small amount of energy is constantly drained.
This can eventually lead to a dead battery pack.
Q
– Why is my reference surface reading too low?
A
– This may be caused by using worn sandpaper, or a
reference surface that has accumulated surfactant levels
(SLS build-up) over time. Replace the sandpaper often
and clean the reference surface properly.
Q
– Can you replace worn or damaged sensors?
Содержание BOT-3000E
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