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Chapter 7: Technical support

Chapter contents

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7.1 Raymarine customer support on page 106

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7.2 Third-party support on page 107

Technical support

105

Содержание e7

Страница 1: ...e 7 e 7 D Mu lt ifu n c t io n d is p la y Installation instructions ENGLISH Document number 87136 2 Date 10 2011 e7 e7D User reference...

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Страница 3: ...mpany names referenced herein are used for identification only and are the property of their respective owners This product is protected by patents design patents patents pending or design patents pen...

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Страница 5: ...orking constraints 24 2 7 Typical systems 25 2 8 System protocols 29 2 9 Data master 30 2 10 Parts supplied 31 2 11 Tools required for installation 32 Chapter 3 Cables and connections 33 3 1 General c...

Страница 6: ...ooting 93 6 5 Sonar troubleshooting 94 6 6 Thermal camera troubleshooting 96 6 7 System data troubleshooting 99 6 8 Video troubleshooting 100 6 9 WiFi troubleshooting 101 6 10 Bluetooth troubleshootin...

Страница 7: ...tions in this guide Warning Switch off power supply Ensure the vessel s power supply is switched OFF before starting to install this product Do NOT connect or disconnect equipment with the power switc...

Страница 8: ...Always power the unit off before inserting or removing a chart or memory card Caution Ensure chart card door is securely closed To prevent water ingress and consequent damage to the display ensure tha...

Страница 9: ...licable Raymarine does not warrant that this product is error free or that it is compatible with products manufactured by any person or entity other than Raymarine This product uses digital chart data...

Страница 10: ...bles are not cut or extended unless doing so is detailed in the installation manual Note Where constraints on the installation prevent any of the above recommendations always ensure the maximum possib...

Страница 11: ...he serial number of the unit You will need this serial number when registering your product online You should retain the label for future reference IMO and SOLAS The equipment described within this do...

Страница 12: ...12 e7 e7D Installation instructions...

Страница 13: ...integration on page 15 2 4 System Limits on page 23 2 5 Multiple data sources MDS overview on page 23 2 6 Networking constraints on page 24 2 7 Typical systems on page 25 2 8 System protocols on page...

Страница 14: ...ymarine com e7 e7D handbooks Description Part number Installation instructions 87136 User reference 81332 Quick reference 86143 Additional handbooks Description Part number SeaTalkng reference manual...

Страница 15: ...10 9 11 12 13 14 4 17 16 18 19 20 21 D12142 1 SMARTPILOT The display uses a number of protocols to transfer data between the various devices in your system The following table details which devices m...

Страница 16: ...Apple iPhone 4 or later or iPad requires the Raymarine Viewer video streaming app available from the Apple App Store Chartplotter sync with Navionics Marine app WiFi Video streaming WiFi Media player...

Страница 17: ...via optional SeaTalk to SeaTalkng converter ST40 Wind Speed Depth Rudder or Compass ST60 Wind Speed Depth Rudder or Compass SeaTalkng ST70 ST70 ST70 keypads ST45 i70 SeaTalk SeaTalkng 5 Instruments th...

Страница 18: ...onal SeaTalk to SeaTalkng converter ST6002 ST7002 ST8002 SeaTalkng ST70 ST70 p70 p70R SeaTalk SeaTalkng 6 Pilot control heads third party 1 NMEA 0183 compatible instruments NMEA 0183 7 Course computer...

Страница 19: ...0 via optional DeviceNet adaptor cables 10 Video camera 1 per e7 e7D multifunction display Composite PAL or NTSC video source BNC connector 11 Lifetag Man overboard alert 1 basestation All Raymarine L...

Страница 20: ...r cable OR Any Minn Kota transducer via optional A62363 adaptor cable Connection via external DSM30 or DSM300 unit Any DSM compatible transducer Raymarine transducer connection OR Minn Kota transducer...

Страница 21: ...t all functions are supported Note Visit www raymarine com to download the latest software version for your display SeaTalkhs 17 Additional multifunction display s third party Connections to e7 e7D NM...

Страница 22: ...oftware SeaTalkhs Cartography included Embedded internal Navionics cartography Internal storage Cartography optional External MicroSD or MicroSDHC chart cards Navionics Ready to Navigate Navionics Sil...

Страница 23: ...eted the system will automatically attempt to resolve data conflicts However this may result in the system choosing a source of data that you do not want to use If MDS is available the system can list...

Страница 24: ...artography is shared between e7 e7D displays Only chart card cartography that is purchased separately to the e7 e7D display can be shared with E90W E120W or E140W or G Series units Chard cards that ar...

Страница 25: ...SeaT alkhs RayNet SeaT alkhs RayNet 1 Multifunction display 2 Raymarine network switch 3 Digital radome scanner 4 SPX course computer 5 Pilot controller Note A network switch is only required if more...

Страница 26: ...T alkhs RayNet 1 Multifunction display 2 Raymarine network switch 3 Digital radome scanner 4 SPX course computer 5 SeaTalk pilot controller 6 SeaTalk to SeaTalkng converter Note A network switch is on...

Страница 27: ...d system D12144 1 SeaT alkhs RayNet SeaT alkhs RayNet SeaT alkhs RayNet SeaT alk hs RayNet DeviceNet SeaT alkng SeaT alk ng SeaT alk ng SeaT alk ng 5 1 8 11 12 12 14 9 15 2 3 4 6 13 10 7 Planning the...

Страница 28: ...Module DSM 5 Pilot controller 6 Instrument 7 AIS receiver transceiver 8 Audio system 9 Smartphone 10 DeviceNet spur for NMEA 2000 devices 11 Raymarine network switch 12 Multifunction display 13 GPS r...

Страница 29: ...ave a low draw can be powered from the network although high current equipment will need to have a separate power connection SeaTalkng is a proprietary extension to NMEA 2000 and the proven CAN bus te...

Страница 30: ...pon the particular requirement or equipment capabilities Typical examples are 4800 baud rate Used for general purpose communications including FastHeading data 9600 baud rate Used for Navtex 38400 bau...

Страница 31: ...red for flush mounting 6 Screw pack includes 4 x rear bezel fixing screws 4 x unit mounting screws for flush mounting 4 x unit mounting screws for trunnion bracket mounting 7 Documentation pack includ...

Страница 32: ...12171 1 1 4 5 3 8 7 6 2 1 Power drill 2 Jigsaw 3 Pozidrive screwdriver 4 Adhesive tape 5 Drill bit for trunnion bracket mounting 6 File 7 25 mm hole saw for flush mounting 8 Drill bit for flush mounti...

Страница 33: ...n page 39 3 5 GPS connection on page 49 3 6 AIS connection on page 50 3 7 Fastheading connection on page 51 3 8 SeaTalkng connections on page 51 3 9 SeaTalk connection on page 55 3 10 NMEA 0183 connec...

Страница 34: ...head or deckhead use a suitable watertight feed through Do NOT run cables near to engines or fluorescent lights Always route data cables as far away as possible from other equipment and cables high cu...

Страница 35: ...ls only 2 SeaTalkng 3 Network for SeaTalkhs connections via RayNet cables 4 Power data and composite video input 3 3 Power connection D12155 1 8 3 1 6 4 5 2 7 9 1 Multifunction display 2 Power and dat...

Страница 36: ...the ground point connected to battery negative and situated as close as possible to the battery negative terminal D11705 1 1 3 2 1 Power cable to display 2 Bonded common ground connection 3 Battery Im...

Страница 37: ...ft 12 V 14 10 15 m 32 8 49 2 ft 12 V 12 15 20 m 49 2 65 5 ft 12 V 12 Note These distances are for a 2 wire power cable run from the battery to the display approximately the distance from the battery t...

Страница 38: ...cuits E g by connecting an in line fuse for each power circuit D1 1637 1 VE bar Circuit breaker Fuse Fuse VE bar Where possible connect individual items of equipment to individual circuit breakers Whe...

Страница 39: ...devices such as a Digital Sounder Module DSM or radar scanner Thermal camera Note A network containing more than a single connection requires a Raymarine network switch This is a hub used for connect...

Страница 40: ...patch and network Patch for connecting the following devices to a Raymarine network switch Thermal camera via PoE injector Additional Raymarine network switch PC or laptop using Voyager planning softw...

Страница 41: ...SeaTalkhs cable The digital radar is usually connected via a Raymarine network switch On smaller systems with only one display and no other digital devices the radar may be connected directly using a...

Страница 42: ...2 Multifunction display 3 SeaTalkhs crossover coupler 4 RayNet cable 5 Connection to power supply Open Array scanners require a VCM Voltage Converter Module Note The connector on the free end of the...

Страница 43: ...digital cable 3 Raymarine network switch or crossover coupler if connecting radar directly to display 4 RayNet cable Note The extension cable connects to the radar scanner Note The power connection i...

Страница 44: ...sion cables These cables extend the power and data digital cables for a scanner s power and data connections Cable Part number 2 5 m 8 2 ft Power and data digital cable A92141D 5 m 16 4 ft Power and d...

Страница 45: ...irectly to the display On smaller systems with only one display and no other SeaTalkhs devices the DSM may be connected directly to the display without using a Raymarine network switch Note You must e...

Страница 46: ...nsducer Transducer adaptor cable Cable Part number 0 5 m 1 64 ft transducer adaptor cable E66066 Sonar transducer connection Non D variant models D12160 1 1 2 4 5 SeaT alkhs RayNet SeaT alkhs RayNet 6...

Страница 47: ...camera connection You can connect a thermal camera to your multifunction display The camera is connected via a Raymarine network switch If you want to use the optional Joystick Control Unit JCU with...

Страница 48: ...ution unit For further information regarding the camera s installation including connections and mounting refer to the installation instructions that accompany the camera Thermal camera cables Cabling...

Страница 49: ...external GPS receiver using SeaTalkng or NMEA 0183 GPS connection SeaTalkng D12147 1 SeaT alkng 2 1 1 Multifunction display 2 SeaTalkng GPS receiver for example RS130 GPS connection NMEA 0183 D12177...

Страница 50: ...A 0183 Connection using SeaTalkng D12149 1 SeaT alkng 2 1 1 Multifunction display 2 SeaTalkng AIS receiver transceiver Connection using NMEA 0183 D11221 3 NM EA0183 38400 NM EA0183 4800 3 1 2 1 VHF ra...

Страница 51: ...theading sensor connected to the multifunction display via NMEA 0183 Note Please contact your dealer or Raymarine technical support for more information 3 8 SeaTalkng connections The display can conne...

Страница 52: ...ransducer pod 9 Depth transducer 10 Speed transducer SeaTalkng power requirements The SeaTalkng bus requires a 12 V power supply Power may be provided from Raymarine equipment with a regulated 12 V po...

Страница 53: ...ay connector Used to branch split or make additional connections in SeaTalk or SeaTalkng networks Blanking plug Inserted into unused spur connector positions in a 5 way connector or T piece SeaTalkng...

Страница 54: ...Provides direct connection of a spur cable to the end of a backbone cable No T piece required SeaTalkng Blanking plug A06032 Description Part No Notes SeaTalk 3 pin to SeaTalkng adaptor cable 0 4 m 1...

Страница 55: ...Talkng converter 3 Multifunction display SeaTalk accessories SeaTalk cables and accessories for use with compatible products Description Part No Notes NMEA SeaTalk converter E85001 3 m 9 8 ft SeaTalk...

Страница 56: ...t be specified in the System Settings menu Homescreen Set up System Settings NMEA Set up NMEA Input Port Note For Port 1 both the input and output communicate at the same baud rate For example if you...

Страница 57: ...ded with NMEA device Refer to instructions provided with NMEA device Output Negative 9 Refer to instructions provided with NMEA device Refer to instructions provided with NMEA device Input Positive 10...

Страница 58: ...data cable Data cable extension The following restrictions apply to any extension to the NMEA 0183 data wires Total length max Cable Up to 5 m High quality data cable 2 x twisted pair with overall sh...

Страница 59: ...an existing NMEA 2000 backbone Important You cannot have 2 backbones connected together Connecting NMEA 2000 equipment to the SeaTalkng backbone NM EA2000 12V D12174 1 1 2 4 3 SeaT alkng 1 12 V suppl...

Страница 60: ...y include Video camera Thermal camera DVD player Smartphone typically requires a docking station featuring a video output Portable digital video player D12178 1 1 2 4 3 1 Multifunction display 2 Power...

Страница 61: ...Select Wireless Connections 4 Select Bluetooth ON 5 Select New Bluetooth Connection 6 On your remote control unit hold down the UP and DOWN buttons together for 10 seconds 7 Select OK to clear the on...

Страница 62: ...the media player device 3 14 WiFi connections Video streaming connection You can use an Apple iPhone or iPad as a wireless repeat display This feature enables you to stream what you see on your multif...

Страница 63: ...3 4 2 1 Multifunction display 2 WiFi connection 3 Apple iPhone or iPad 4 Navionics Marine app To use this feature you must first Download and install the Navionics Marine app available from the Apple...

Страница 64: ...64 e7 e7D Installation instructions...

Страница 65: ...tents 4 1 Selecting a location on page 66 4 2 Removing the rear bezel on page 68 4 3 Flush mounting on page 69 4 4 Attaching the rear bezel on page 70 4 5 Bracket trunnion mounting on page 70 4 6 Fron...

Страница 66: ...tress on connectors Water ingress The display is suitable for mounting both above and below decks It is waterproof to IPX6 standard Although the unit is waterproof it is good practice to locate it in...

Страница 67: ...27 5 in 6 Left hand side 250 mm 9 84 in Viewing angle considerations As display contrast color and night mode performance are all affected by the viewing angle Raymarine recommends you temporarily pow...

Страница 68: ...parate instructions provided for that procedure D12184 1 2 3 1 2 Remove the screws that secure the bezel to the display 3 Carefully remove the bezel from the rear of the display pulling the bezel gent...

Страница 69: ...de edge of the cut out line 5 Ensure that the unit fits into the removed area and then file around the rough edge until smooth 6 Drill 4 holes as indicated on the template to accept the securing screw...

Страница 70: ...long the i Outer edges work from the sides upwards and then along the top edge to ensure that it clips securely into position ii Inner edges ensure that the bezel sits flat against the unit D12183 1 3...

Страница 71: ...ble drill ensuring there is nothing behind the surface that may be damaged 3 Use the supplied screws to attach the mounting bracket securely 4 Attach the display unit to the mounting bracket Note The...

Страница 72: ...the chart card door and place the bezel over the front of the display ensuring that the clips along the bottom edge of the bezel latch into position D12167 1 4 Ensure the bezel is correctly aligned wi...

Страница 73: ...e both your thumbs on the upper left edge of the display at the positions indicated in the diagram above 2 Place your fingers underneath the bezel at the positions indicated in the diagram above 3 In...

Страница 74: ...74 e7 e7D Installation instructions...

Страница 75: ...ing the data master on page 78 5 3 GPS check on page 78 5 4 Radar check on page 81 5 5 Sonar check on page 83 5 6 Thermal camera setup and checks on page 84 5 7 Enabling autopilot functions on page 86...

Страница 76: ...many common functions including all menu operations 2 Menu accesses menus Press again to close menus 3 UniControl provides a joystick and rotary control and an OK button for using menus and applicati...

Страница 77: ...ations 2 Joystick use this to select menu items and pan left and right in the chart and fishfinder applications 3 OK button push the end of the joystick to confirm a selection or entry Powering the di...

Страница 78: ...use an internal or external GPS receiver The multifunction display features an internal GPS receiver You can also connect an external GPS receiver using SeaTalkng or NMEA 0183 Use the System Settings...

Страница 79: ...ve an accuracy of between 5 and 15 m Note A GPS Status screen is available within the Setup menu of Raymarine multifunction displays This provides satellite signal strength and other relevant informat...

Страница 80: ...2 would represent an error of approximately 15 m Please remember that even a very low HDOP figure is NO guarantee that your GPS receiver is providing an accurate position If in doubt check the display...

Страница 81: ...the On option 5 Select Radar 6 Select the Transmit option The radar scanner should now be transmitting and receiving 7 Check that the radar screen is operating correctly Typical HD digital radar scree...

Страница 82: ...Note the position of the object on the radar display If the target is not under the ships heading marker SHM there is an alignment error and you will need to carry out bearing alignment adjustment Adj...

Страница 83: ...models allow the direct connection of EITHER a Raymarine OR a Minn Kota sonar transducer All models allow the connection of a Raymarine sonar transducer via a compatible external DSM unit For all mode...

Страница 84: ...onnected correctly Set up the camera You will need to Adjust the image aspect ratio contrast brightness and so on Check the camera You will need to Check the camera movement pan tilt zoom Check the ca...

Страница 85: ...ntrol s rotary and joystick controls to manipulate the thermal camera view For example this method is ideal for finer control over the camera and is particularly useful in rough sea conditions UniCont...

Страница 86: ...o 6 7 The Pilot Control dialog is displayed indicating that pilot control is enabled and an autopilot is detected 5 8 Enabling AIS functions Before proceeding ensure AIS unit is connected to NMEA Port...

Страница 87: ...English UK Chinese Danish Dutch Finnish French German Greek Italian Japanese Korean Norwegian Portuguese Brazilian Russian Spanish Swedish Turkish Polish Croatian With the homescreen displayed 1 Selec...

Страница 88: ...88 e7 e7D Installation instructions...

Страница 89: ...ting on page 93 6 5 Sonar troubleshooting on page 94 6 6 Thermal camera troubleshooting on page 96 6 7 System data troubleshooting on page 99 6 8 Video troubleshooting on page 100 6 9 WiFi troubleshoo...

Страница 90: ...and shipping subjected to comprehensive test and quality assurance programs However if you experience problems with the operation of your product this section will help you to diagnose and correct pro...

Страница 91: ...e causes Possible solutions Check relevant fuses and breakers Check that the power supply cable is sound and that all connections are tight and free from corrosion The system or part of it does not st...

Страница 92: ...applicable Check the status of the SeaTalkhs switch SeaTalkhs network problem Check that SeaTalkhs cables are free from damage Software mismatch between equipment may prevent communication Contact Ra...

Страница 93: ...ult Ensure that external GPS connections and cabling are correct and fault free External GPS antenna in poor position For example Below decks Close proximity to transmitting equipment such as VHF radi...

Страница 94: ...te for present conditions Check the sounder presets gain and frequency settings Unit power supply fault Check the voltage from the power supply if this is too low it can affect the transmitting power...

Страница 95: ...olutions Scroll speed set to zero Adjust scroll speed Paddle wheel fault Check that the paddle wheel is clean No speed offset set Add speed offset Incorrect speed reading Incorrect calibration Re cali...

Страница 96: ...hat the video is connected into video input 1 at the multifunction display or GVM Ensure that the correct video input is selected at the display Video not displayed Problem with power supply to the ca...

Страница 97: ...nate the possibility of a more fundamental camera fault Camera is not a dual payload model Only dual payload dual lens thermal cameras support VIS IR switching Cannot switch between thermal and visibl...

Страница 98: ...nvironment may benefit from a different Scene Mode setting For example a very cold background such as the sky could cause the camera to use a wider temperature range than appropriate Use the SCENE but...

Страница 99: ...rument or engine interface Check the power to the SeaTalk bus Data source e g ST70 instrument or engine interface is not operating Refer to the manufacturer s handbook for the equipment in question In...

Страница 100: ...ossible causes and solutions are described here Problem Possible causes Possible solutions No signal message on screen video image not displayed Cable or connection fault Check that the connections ar...

Страница 101: ...re iPhone does not have Raymarine Viewer iPhone app installed and running Start the Raymarine Viewer app on the iPhone No video streaming to iPhone Display Streaming is NOT enabled on the multifunctio...

Страница 102: ...Settings Wireless Connections New Bluetooth Connection Media player device is not compatible with the Bluetooth AVRCP protocol version 2 1 or higher Check the Bluetooth AVRCP compatibility with the d...

Страница 103: ...Screen is not being operated with bare fingers for example gloves are being worn Bare fingers must make contact with the screen for correct operation Alternatively you may use conductive gloves Touchs...

Страница 104: ...that the power source is of the correct voltage and sufficient current Software mismatch on system upgrade required Go to www raymarine com and click on support for the latest software downloads Disp...

Страница 105: ...Chapter 7 Technical support Chapter contents 7 1 Raymarine customer support on page 106 7 2 Third party support on page 107 Technical support 105...

Страница 106: ...ymarine agents Telephone and email support In the USA Tel 1 603 881 5200 extension 2444 Email Raymarine custhelp com In the UK Europe the Middle East or Far East Tel 44 0 23 9271 4713 Email ukproduct...

Страница 107: ...7 2 Third party support Contact and support details for third party suppliers can be found on the appropriate websites Navionics www navionics com Sirius www sirius com Technical support 107...

Страница 108: ...108 e7 e7D Installation instructions...

Страница 109: ...Chapter 8 Technical specification Chapter contents 8 1 Technical specification on page 110 Technical specification 109...

Страница 110: ...Operating voltage range 10 2 to 15 6 V dc Fuse Breakers In line fuse fitted within power cable 7 A Standard 20 mm glass fuse Power consumption at full brightness 13 2 W LEN Refer to Seatalkng referen...

Страница 111: ...d Aiding System SBAS WAAS EGNOS Special features Active Jamming Reduction Operating frequency 1575 42MHz Signal Acquisition Automatic Almanac Update Automatic Geodetic Datum WGS 84 alternatives availa...

Страница 112: ...ionics Platinum Navionics Platinum Navionics Fish N Chip Navionics Hotmaps Refer to the Raymarine website www raymarine com for the latest list of supported chart cards Conformance specification Confo...

Страница 113: ...Chapter 9 Options and accessories Chapter contents 9 1 Spares and accessories on page 114 Options and accessories 113...

Страница 114: ...mpatible sonar transducer directly to a D variant multifunction display Spare parts Item Part number Notes Trunnion bracket mount kit A62358 Documentation pack R62378 Flush mount panel set R62376 Fron...

Страница 115: ...ngitude GSA GPS DOP and active satellites GSV GPS satellites in view RMA Recommended minimum specific loran c data RMC Recommended minimum specific GPS transit data VTG Course over ground and ground s...

Страница 116: ...ngle sentence RMA Recommended minimum specific loran c data sentence RMB Recommended minimum navigation information sentence RMC Recommended minimum specific GPS transit data sentence VHW Water speed...

Страница 117: ...quest 60928 ISO Address Claim 126208 NMEA Acknowledge group function 126464 PGN List 126992 System time 126996 Product information 127237 Heading Track Control 127245 Rudder 127250 Vessel heading 1274...

Страница 118: ...on data 129291 Set and drift rapid update 129301 Time to or from mark 129539 NMEA 2000 GNSS DOPs message 129540 GNSS Sats in view 129545 NMEA 2000 GNSS RAIM output message 129550 GNSS differential cor...

Страница 119: ...ssage description Transmit Receive Bridge 130310 Environmental parameters 130311 Environmental parameters message 130576 Small craft status 130577 Direction data 130578 Vessel speed components NMEA 20...

Страница 120: ...rs Signal Pin AWG Color BATT 2 16 Red BATT 7 16 Black SCREEN 10 26 Black NMEA1 TX 8 26 Yellow NMEA1 TX 9 26 Brown Signal Pin AWG Color NMEA1 RX 1 26 White NMEA1 RX 4 26 Green NMEA2 RX 3 26 Orange Whit...

Страница 121: ...SeaTalkng connector 1 2 3 4 5 6 Item Remarks Identification ST2 NMEA2000 Connector type STNG Current source to network No current sourced for external devices Current sink from network 160mA Interface...

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Страница 124: ...www raymarine com...

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