67
ENGLISH
2 WARRANTY
Read the warranty conditions contained below.
2.1 WARRANTY CONDITIONS
The warranty for the Customer is acknowledged
by the Dealer under the terms of law.
The Dealer acknowledges the warranty only if the
product has not been tampered with and only
if it has been installed in accordance with the
Manufacturer’s instructions.
The limited warranty covers manufacturing
material defects, as long as the product has
not broken sue to an incorrect use, negligence,
incorrect connection, tampering, installation
errors.
The warranty becomes null and void even if only
one requirement in this manual is not complied
with.
The following are not covered by warranty:
• the combustion chamber refractory stones;
• the door glass;
• the gaskets;
• the paint job;
• the stainless steel or cast iron combustion grille;
• the ceramics;
• the aesthetic parts;
• any damages caused by unsuitable installation
and/or use of the product and/or shortcomings
on the part of the customer.
The use of poor quality wood or any other
unauthorised fuel may damage the product’s
components, cause its warranty to be voided and
as a result eliminate the connected manufacturer
liability.
It is therefore recommended to use good quality
wood that fulfils the requirements listed in the
dedicated chapter.
All damages caused by transportation are not
recognised, for this reason it is recommended to
carefully check goods upon receipt, immediately
warning the reseller of any damage.
2.2 WARRANTY REGISTRATION
To activate the warranty, it is necessary to
register the product on the Warranty Portal at
www.ravelligroup.it, entering your data and the
purchase receipt.
2.3 INFO AND PROBLEMS
Dealers authorised by Ravelli use a trained
Technical Service Centre network to meet the
Customer’s requirements.
For any information or request for assistance,
please contact your Dealer or the Technical
Service Centre.
3 GENERAL INFORMATION
3.1 SUPPLY AND SAFE-KEEPING
The manual is an integral part, for safety reasons,
therefore:
• it must be kept intact (in full). If it gets lost or
ruined it is necessary to immediately ask for a
new copy:
• it must be kept with the appliance until
demolition (including relocation, sale, rental,
lease, etc.).
The Manufacturer will not be held liable for
improper use of the appliance and/or damage
caused by operations that are not set forth in the
technical documentation.
3.2 LANGUAGE
The original manual was written in Italian.
Any translations into additional languages must
be carried out based on the original instructions.
The Manufacturer is liable for the information
contained in the original instructions; the
translations into different languages cannot
be fully verified therefore if any inconsistency
arises it will be necessary to follow the text in
the original language or contact our Technical
Documentation Office.
3.3 SYMBOLS USED IN THE MANUAL
SYMBOL DESCRIPTION
This symbol is used to identify
particularly important information
in the manual. This information
also concerns the safety of users
involved in using the appliance
This symbol is used to identify
important warnings for the safety
of the user and/or the appliance
3.4 SERIAL PLATE
The serial identification plate (A) is positioned on
the side (Fig. 3.1) and shows all the characteristic
data relating to the appliance, including details
of the Manufacturer, the Serial number and the
marking.
Product images are for illustrative purposes only.
The Serial number must always be indicated for
any type of request regarding the appliance.
A
Fig. 3.1
