2
for further information consult our website
www.raleigh.co.uk •
for video support & download
4. KNOW YOUR BIKE
5. QUICK ASSEMBLY GUIDE
10. PERSONAL SAFETY
13. RIDING WITH JUNIORS
14. STEERING, HEADSETS
AND HANDLEBARS
16. PEDALS
17. QUICK RELEASE WHEELS
18. SADDLE ADJUSTMENT
20. BRAKES
27. CRANKS
28. GEARS
34. SPECIALIST BIKES
36. BMX
38. RACE/TOURING/CARBON
FRAMES & FORKS
40. MAINTENANCE
46. CLOTHING &
ACCESSORIES
ContEnts
21 Point PRE-DELivERY insPECtion
Mechanic’s signature:
..........................................................................
Customer’s signature:
..........................................................................
Date: ...............................................................
Each item should be ticked by the mechanic undertaking the Pre-Delivery Inspection (PDI) and signed at the end to
certify that the cycle is being handed over in first class condition. All riders, including Mail Order customers, are urged
to make similar periodic safety checks for themselves, or have them done by a retailer, using this list as a guide.
1
Fit all of the loose equipment supplied with the bike and
tighten pedals, toe clips and straps
12
Lubricate chain and suggest appropriate lubricant
to customer, depending on likely use.
2
Adjust wheel quick releases and position levers correctly.
Tighten wheel nuts, where fitted, and explain the importance
of correct chain tension where necessary
13
Suspension bikes – forks only: sit customer on saddle
and demonstrate how to adjust the springs where applicable.
3
Spin wheels to check trueness, then test tyre pressures.
14
Full suspension bikes: sit customer on saddle and
demonstrate how to adjust the rear suspension, and
then the front. Check that the bike is level when the
whole weight of the customer is placed on the saddle.
4
Check that the saddle height and fore and aft adjustment
are correctly matched to the customer.
5
Check handlebar height and handlebar angle are correctly
matched to the customer.
15
Check that any extra-cost equipment or any accessories
mounted on the bike before purchase are correctly fitted
and safe. Explain how to use them to the customer.
6
Make sure that the seat post and handlebar stem are
not extended further than the safety limit line.
16
Hub gear bikes: explain to customer how to disconnect
gear cable and remove back wheel.
7
Tighten saddle clip, saddle adjustment bolt, handlebar
stem fixing, handlebar clamp bolt and bar ends.
17
BMX bikes: test that steering can be rotated through
360° without getting the brake cables caught up
(gyro models only).
8
Test brakes and check pad position, adjusting as required.
Check front brake is connected to right hand lever.
Check that customer can reach the brake lever comfortably.
18
Kid’s bikes: Sit rider on bike and check that the rider can place
both feet flat on the ground. Adjust brake lever reach to suit
individual customer. Explain to parents and children that the
use of garage air lines is dangerous.
9
Demonstrate effectiveness of braking system to customer
and explain the danger of pitch-over, especially if the brakes
are allowed to lock.
19
Frame Numbers (To be recorded by PDI mechanic).
See page 6 for location.
10
Check that the gears change cleanly and adjust as necessary.
20
Explain the guarantee and servicing arrangements to the
customer and ensure that he or she is happy with everything
before signing off below.
11
Show customer how to change gear and explain that low
gears should be used for climbing hills, middle gears for
the flat and high gears for downhill.
21
Check chainwheel and crank bolt torque is 42-45Nm.
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓