Chapter 4 Troubleshooting
Common Problems and Solutions
Quantum PX720 User’s Guide
189
A cable or
terminator is
disconnected from
the SCSI bulkhead.
Reconnect the cable or terminator according to
the guidelines found in the cabling section in of
this guide.
A tape cartridge
(medium) is
reported not
present.
This indicates that the gripper could not sense a
tape cartridge in a particular storage slot even
though the inventory reports that it is present.
Check to see if the designated cartridge is
present. If it is, make sure it is properly seated.
(For a tape drive, make sure the cartridge is
completely unloaded.) Then retry the
command.
If the error persists, contact an authorized
Quantum field service engineer.
A move command
failed.
Check the source and destination slots. The
source slot should hold the cartridge to be
moved; the destination slot should be empty.
Make sure the gripper is empty and all
actuators are free of obstruction.
Also, make sure the library is on-line and the
Stop button is displayed. If using the remote
management pages, the library must be off-line.
Retry the command.
A flash memory
error is reported.
Contact an authorized Quantum field service
engineer.
A maximum
temperature
exceeded warning
is displayed.
Turn off the library and allow it to cool down.
Lower the room temperature, if possible, and
increase ventilation around the library.
(If the operating temperature is too high, the
library will automatically shut down until the
temperature drops.)
Problem
Corrective Action
Содержание PX720
Страница 23: ...StorageCare Guardian Quantum PX720 User s Guide xxiii...
Страница 179: ...Chapter 3 Quantum PX720 Remote Management Setup Quantum PX720 User s Guide 156 Figure 90 Secure Key Page...
Страница 231: ...Appendix B Relocating the Library Crating the Library Quantum PX720 User s Guide 208 Figure 112 Crating the Library...
Страница 247: ...Appendix D Regulatory Statements Declaration of Conformity Quantum PX720 User s Guide 224 Declaration of Conformity...