Quantum PX720, Руководство пользователя

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Chapter 4 Troubleshooting
Common Problems and Solutions
Quantum PX720 User’s Guide 187
OCP Problems
4
Table 36 describes corrective actions for OCP problems.
Table 36 OCP Problems
Robotics Problems
4
Table 37 describes corrective actions for robotics problems.
Table 37 Robotics Problems
Problem Corrective Action
The OCP is blank. Confirm that power is on, then contact an
authorized Quantum field service engineer.
The OCP does not
respond to
buttons.
Contact an authorized Quantum field service
engineer.
An error message
is displayed.
Write down the details of the error message,
including the SK, ASC, and ASCQ numeric
values.
Press
Ok
to clear the message.
Problem Corrective Action
The robot does not
move at power up.
Make sure that all internal packing materials
(foam pads and tie wraps) have been removed.
Check the library state on the OCP or remote
management pages. If Door Open is displayed,
make sure the front door is closed. If
Stop
is
displayed, press
Start
.
The gripper
partially grips a
tape cartridge.
Issue a Move Cartridge command to move the
cartridge from the gripper to an empty storage
slot from the remote management pages only.
The barcode reader
on the gripper
fails.
Verify that nothing obstructs the reader.
Then, restart the library. If the problem
continues, contact an authorized Quantum field
service engineer.