QCT QuantaMesh T3040-LY3 Скачать руководство пользователя

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This chapter tabulates the common problems and solutions that you

may encounter when using the switch and provides customer service

information.

Chapter 5: Troubleshooting

Содержание QuantaMesh T3040-LY3

Страница 1: ...QuantaMesh T3040 LY3 Network Switch Layer 2 3 Managed 10GBT Switch Installation Guide ...

Страница 2: ...egulatory Compliance Markings 11 Chapter 2 Introduction 12 2 1 Front Panel 13 2 1 1 LED Description 13 2 2 Rear Panel 14 2 3 Package Contents 15 Chapter 3 Hardware Installation 16 3 1 Unpack the Hardware 17 3 2 Install the Switch 17 3 2 1 Select the Location 17 3 2 2 Install the Switch 18 3 3 Connect to Power 20 3 4 Check the Installation 20 3 5 Connect Equipment 20 3 5 1 10GBASE T Port 20 3 5 2 S...

Страница 3: ...1 4 4 1 Upgrade the Firmware Image File 31 4 4 2 Upgrade Kernel Uboot and Rootfs 33 Chapter 5 Troubleshooting 35 5 1 Troubleshooting 36 5 2 Replace the Power Supply Unit 36 5 2 1 Remove the Power Supply Unit 37 5 2 2 Replace the Power Supply Unit 38 5 3 Customer Support 38 ...

Страница 4: ...Port 24 Figure 4 1 Boot Up Console Screen 26 Figure 4 2 General Mode CLI Command List Screen 27 Figure 4 3 Set Service Port IP Screen 27 Figure 4 4 Address Bar 29 Figure 4 5 Login Screen 29 Figure 4 6 The Web Browser Utility Screen 30 Figure 4 7 Set Service Port IP Screen 31 Figure 4 8 Example of TFTP Server Screen 32 Figure 4 9 Delete Image Screen Sample 32 Figure 4 10 Update Image Screen Sample ...

Страница 5: ...on 2 Table 1 2 Product Regulatory Compliance Markings 11 Table 2 1 10GBASE T and SFP Port LEDs 13 Table 2 2 Console and Management Port LEDs 14 Table 4 1 Web Browser Utility Screen 30 Table 5 1 Troubleshooting Tips 36 List of Tables ...

Страница 6: ... contains important information on safety and regulatory as well as conventions used in this installation guide Read this guide before installing and operating the system Chapter 1 Safety and Regulatory Information ...

Страница 7: ...ion Technology Equipment ITE which may be installed in offices schools computer rooms and similar commercial type locations The suitability of this product for other product categories and environments such as medical industrial residential alarm systems and test equipment other than an ITE application may require further evaluation Safety Information 1 4 Switch Safety Information 1 4 1 To reduce ...

Страница 8: ...ve and follow service markings Do not service the product yourself Components inside the system should only be serviced by trained service technician If any of the following conditions occur unplug the equipment from the electrical outlet and replace the part or contact a trained service technician The power cable extension cable or plug is damaged The equipment has been exposed to water The equip...

Страница 9: ...er cord for each supply To remove the AC power from the system you must unplug each AC power cord from the wall outlet or power supply The power cord s is considered the disconnect device to the main AC power The socket outlet that the system plugs into shall be installed near the equipment and shall be easily accessible A microprocessor and heat sink may be hot if the system has been running Also...

Страница 10: ...ON The power is active whenever the system is plugged in To remove power from the system you must unplug the AC power cord from the wall outlet Your system may use more than one AC power cord Make sure all AC power cords are unplugged Make sure the AC power cord s is are unplugged before you open the chassis or add or remove any non hot plug components CAUTION Do not attempt to modify or use an AC...

Страница 11: ...n CAUTION The power supply cord s must be plugged into socket outlet s that is are provided with a suitable earth ground System Access Warnings 1 4 7 CAUTION To avoid personal injury or property damage the following safety instructions apply whenever accessing the inside of the product Turn off all peripheral devices connected to this product Disconnect the AC power by unplugging all AC power cord...

Страница 12: ...s controlling power to the entire unit not just to the server s To avoid risk of potential electric shock a proper safety ground must be implemented for the rack and each piece of equipment installed in it Elevated Operating Ambient If installed in a closed or multi unit rack assembly the operating ambient temperature of the rack environment may be greater than the room ambient Therefore considera...

Страница 13: ...ckage and cooling problems For proper cooling and airflow operate the system only with the chassis covers installed Operating the system without the covers in place can damage system parts To install the covers Check first to make sure you have not left loose tools or parts inside the system Check that cables add in cards and other components are properly installed Attach the covers to the chassis...

Страница 14: ...n between the equipment and the receiver Connect the equipment to an outlet on a circuit other than the one to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Any changes or modifications not expressly approved by the grantee of this device could void the user s authority to operate the equipment The customer is responsible for ensuring the complia...

Страница 15: ...r connectors and or lithium batteries must be UL recognized or UL listed Any add in card containing modem telecommunication circuitry must be UL listed In addition the modem must have the appropriate telecommunications safety and EMC approvals for the region in which it is sold Peripheral Storage Devices must be UL recognized or UL listed accessory and TUV and VDE licensed Maximum power rating of ...

Страница 16: ...cULus Listing Marks USA Canada CE Mark Europe FCC Marking Class A USA This device complies with Part 15 of the FCC Rules Operation of this device is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation VCCI Marking Class A Japan BSMI Certification Nu...

Страница 17: ...atible with 100 1000M Ethernet networks The 8 SFP ports can aggregate bandwidth up to the core switch The switch boasts of comprehensive network management and IP multicast functions Its fan reversible design provides system cooling to fulfill different customer demands for server room setup and application This chapter describes the hardware overview supported features and package contents of the...

Страница 18: ...s on the front of the switch 10GBASE T and SFP Port LEDs 2 1 1 1 10GBASE T and SFP Port LEDs Figure 2 2 45 46 47 48 41 42 43 44 39 40 37 38 35 36 33 34 31 32 29 30 27 28 25 26 3 4 MGMT CON T3040 LY3 10GBASE T Port LEDs SFP Port LEDs 10GBASE T and SFP Port LEDs Table 2 1 LED Description 10GBASE T Port Green A valid network link is established on the port Flashing Yellow Data transmission in progres...

Страница 19: ...Link Activity Green A valid network link is established Flashing Green Network activity in progress Rear Panel 2 2 The following figure shows the rear panel of the switch Rear Panel View Figure 2 4 Fan Assembly Handle PSU2 PSU1 AC Power Connector with Plug Retainer Handle AC Power Connector with Plug Retainer PSU2 LED PSU1 LED The switch has two Power Supply Units PSU and four fan modules The fan ...

Страница 20: ...ng items are included with a standard package When you open the box check if all items are included and free of damage One T3040 LY3 managed switch Two AC power cords Four rubber footpads with adhesives Mounting kit mounting brackets and screws Console cable ...

Страница 21: ...s the following topics Unpack the Hardware Install the Switch Connect to Power Check the Installation Connect Equipment Connect to Console Port Connect to Management Port Connect to USB Port Chapter 3 Hardware Installation ...

Страница 22: ...1 The switch can be installed in the following ways Flat surface installation Placed as a standalone unit on a flat surface Rack mounted installation Installed in a standard rack Installation and Safety Considerations 3 2 1 1 Consider the following when choosing an installation location The installation location allows you to view and access the front and rear panel ports The installation location...

Страница 23: ...ll the switch as a standalone unit on a flat surface such as a tabletop or shelf top To install the switch on a flat surface do the following Clean the four circular dents on the bottom side of the switch to ensure that they are free from dust 1 or other debris With the adhesive side on the switch chassis attach an adhesive rubber footpad on each circular 2 dent Press each rubber footpads in place...

Страница 24: ...ied You can install the switch in most standard 19 inch 48 3 cm racks To install the switch in a rack do the following Using the Phillips screwdriver attach a mounting bracket with four screws on each side of the 1 switch Attach Brackets Figure 3 2 T3040 LY3 Align the brackets to the rack holes and secure them with screws 2 Install Switch on Rack Figure 3 3 T3040 LY3 ...

Страница 25: ...ch power is turned on The Power LED lights green Check the Installation 3 4 Check the following pointers to inspect the installation Is the switch securely installed and stable Is Are the AC power cord s properly connected to the power outlet s Is the Power LED on the Console port lit green Connect Equipment 3 5 You can connect equipment to the switch through the 10GBASE T and SPF ports 10GBASE T ...

Страница 26: ...ded in the package Contact your dealer to purchase SFP Port 3 5 2 The Small Form Factor Pluggable Plus SFP port is the second generation of the SFP interconnect system designed for 10Gb s data rate The switch has 8 SFP ports which are numbered and have corresponding SFP port LEDs The upper row ports are odd numbered i e Port 41 Port 43 Port 45 and Port 47 The lower row ports are even numbered i e ...

Страница 27: ...ckage Contact your dealer to purchase Connect to Console Port 3 6 The console port is used for setting up and managing the switch via a connection to a console terminal or PC using a terminal emulation program You can connect the switch to a terminal or PC using the supplied console cable RJ 45 male to RS 232 female cable for serial communication Below is the console cable wiring specification tab...

Страница 28: ... a dedicated port interface which is segregated from data traffic crossing other downlink or uplink ports The port supports auto negotiation If the attached device also supports auto negation the transmission can operate in either half or full duplex and data rate can be in 10Mbps 100Mbps or 1000Mbps Telnet SNMP and Web browser utility can all go through this port for local or remote management af...

Страница 29: ...network link is established NOTE Ethernet cables are not included in the package Contact your dealer to purchase Connect to USB Port 3 8 The USB port is used to connect a high speed USB device Plug the USB connector of the device to connect to the USB port Connect to USB Port Figure 3 10 T3040 LY3 ...

Страница 30: ...This chapter describes the following topics Initial Configuration Process Configure the IP Address Manage the Switch Upgrade the Firmware Chapter 4 Initial Configuration ...

Страница 31: ... 2 1 To set the IP address of the switch manually perform the following Connect the switch to a computer with a terminal emulation program via the Console port 1 On the terminal emulation program select the appropriate serial port and set the following 2 configurations Baud rate 115200 Data width 8 bits Parity None Stop bits 1 Flow control None After setting up the terminal plug the power cable s ...

Страница 32: ...255 0 exit Set Service Port IP Screen Figure 4 3 192 168 2 1 255 255 255 0 Input 9 ip default gateway gateway where gateway is a value between 0 0 0 0 to 255 255 255 255 From this point the IP address subnet mask and gateway of the switch has been set On the 10 command prompt input exit to go back one level The prompt changes to Quanta Input 11 show ip interface to display the network configuratio...

Страница 33: ...he switch An SNMP Agent SNMP Manager Management Information Database or Base MIB The switch comes bundled with an SNMP Agent which runs locally on the device The SNMP Agent communicates with an SNMP compatible console program called the SNMP Manager The commonly shared database between the SNMP Agent and the SNMP Manager is called Management Information Base MIB In short MIB files are the set of q...

Страница 34: ...rol and manage the switch from a computer on the same local area network LAN To access the Web Browser Utility do the following Obtain the IP address of the switch from the DHCP server 1 Open a web browser and type the obtained IP address on the address bar In the example below 2 the IP address is 192 168 0 1 Address Bar Figure 4 4 The Login screen appears 3 Type the User name and Password and cli...

Страница 35: ...et the Web Browser Utility login password and define access levels given to users On the left panel menu click 1 Management User Management User Accounts In 2 User select one of the following users admin To manage the administrator account guest To manage the guest account By default the guest account is limited to Read Only mode Create Select this to create a new user Then type the User Name to b...

Страница 36: ...ne if the kernel and uboot versions need to be upgraded Upgrade the Firmware Image File 4 4 1 To upgrade the image file perform the following Connect the TFTP server to the switch via the management port 1 Set the service port IP address using the following commands 2 Connect the console cable to the console port a On a terminal emulation program such as Teraterm or HyperTerm set the baud rate to ...

Страница 37: ...and use the delete image name command to delete the non startup image Delete Image Screen Sample Figure 4 9 Input the following command to update the image 5 copy tftp server ip addr file name image file name Update Image Screen Sample Figure 4 10 10 0 10 5 Input the following command to set the new image as the next boot image 6 boot system opcode file name Set Boot Image Success Screen Sample Fi...

Страница 38: ...witch via the management port 1 Set the service port IP address using the following commands 2 Connect the console cable to the console port a On a terminal emulation program such as Teraterm or HyperTerm set the baud rate to b 115200 115200 n 8 1 When prompted for the username and password input admin for the username and leave c the password empty Set the service port IP address in the example b...

Страница 39: ...Figure 4 15 On the 6 prompt use the following commands to download uboot kernel and rootfs image files copy b tftp server ip addr uboot filename copy k tftp server ip addr kernel filename copy r tftp server ip addr rootfs filename Copy Kernel Image Screen Sample Figure 4 16 Once complete a done message appears and the command prompt 7 follows Input reset to reset the switch and boot to normal mode...

Страница 40: ...This chapter tabulates the common problems and solutions that you may encounter when using the switch and provides customer service information Chapter 5 Troubleshooting ...

Страница 41: ...ct customer support A Port LED is off Check if the switch and the connected device are powered on Check if the connection in both ends are properly connected Check if the cable matches the required length and specification Check for a defective cable port module PSU 1 PSU 2 LED is in Yellow state Possible issues Fan Lock 15 sec OTP Over Temperature Process OCP Over Current Process OVP Over Voltage...

Страница 42: ... 1 Remove the Power Supply Unit 5 2 1 Disconnect the AC power cord of the PSU that you want to remove 1 CAUTION Ensure that the AC power cord is disconnected from the PSU that you want to remove Press the plug retainer and pull by the handle to slide the PSU away from the chassis 2 ...

Страница 43: ...t is firmly 2 seated Connect the AC power cord to power on the switch 3 WARNING Do not install the new PSU into the chassis by force It should slide into the chassis smoothly In case otherwise check if the PSU is properly oriented Customer Support 5 3 WARNING There are no user serviceable parts inside the PSU Do not disassemble any part of the PSU Doing so voids the warranty and regulatory certifi...

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