41
TROUBLESHOOTING
Software is acting in an unexpected manner:
•
Restart TimeTrax and see if that corrects the problem.
•
Reboot your computer and re-launch TimeTrax.
•
Make sure you meet the minimum system requirements listed in
the MINIMUM SYSTEM REQUIREMENTS section of this manual.
Software cannot locate the time recorder
Following is an example of one of the messages you may see in
TimeTrax Bio:
STEP 1: Verify that the hardware is set up correctly.
•
Pyramid TimeTrax Bio units require a COM Port for connection.
• You must first attach the DB9 (included in shipment) to your PC.
• Check to see if the wider side with holes will connect into an
available port on the PC.
• If it does, screw it in securely.
• Connect the white cable (included in the shipment) to DB9 and
connect the other end of the white cable to the port in the back
of the time clock.
NOTE: The WHITE cable should never connect directly to the computer.
It should always connect to the DB9 and the DB9 should connect to the
computer.
Содержание TimeTrax Bio Ethernet
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